[Hiring] Senior City Development Manager @Juul Labs

Role Description

Reporting to the Head of Field Sales, the Senior City Development Manager is the lead field operator for key strategic cities. This hands-on role combines city strategy, regional key account management, and specialist product knowledge to ensure field activity is tailored, scaled, and executed effectively.

• Primary ownership of city performance - driving awareness, distribution, trade execution, and market share.
• Provides commercial coaching and practical support to City Development Managers across the region.

Qualifications

• 3-5 years’ experience in a similar role or commercial setting.
• Strong track record in account management alongside experience handling multi-site accounts across adjacent territories.
• Proven ability to negotiate, drive sales volume, distribution, and market share.
• Ability to adapt style to both existing and new channels and opportunities.
• Proven ability to influence and mentor peers by sharing commercial expertise.
• Experience developing practical sales tools and toolkits to solve local trade challenges.
• Skilled at turning ideas into reality by tailoring local activations to fit specific city needs.
• Skilled at analysing city sales data and trade trends to spot commercial gaps.
• Self-driven and resilient, challenges the status quo and takes decisive action.
• A full UK driving licence is required for this role.
• BA/BS degree preferred but not required.

Requirements

• Account Management: Take ownership of regional key account operators and on-the-ground route-to-market partnerships.
• Commercial Coaching: Act as a commercial sounding board for City Development Managers.
• Commercial Tools: Create, refine, and deploy practical commercial sales tools.
• Regional Development: Build relationships and develop non-traditional trade channels.
• Execution Standards: Set the operational benchmark for distribution, brand visibility, and advocacy.
• City Strategy: Adapt national frameworks into practical, city-specific plans.
• CDM Guidance: Support CDMs in analysing their own cities and executing tailored activity.
• Third-Party Prioritisation: Coordinate third-party field teams on a city-by-city basis.
• Events & Activations: Identify and execute local promotional activity and trade programmes.
• Performance Ownership: Drive city performance and manage risks and opportunities.
• Field Insight & Strategy: Link field execution with the Head of Field Sales.

Benefits

• A place to grow your career. We’ll help you set big goals - and exceed them.
• Work with talented, committed, and supportive teammates.
• Equity and performance bonuses. Every employee is a stakeholder in our success.
• Field based with a requirement to be in the London office when required.