[Hiring] Sales Support Architect @Twin Health

Role Description

We’re seeking a Sales Support Architect to serve as a critical bridge between the commercial and technical sides of the business. In this role, you’ll partner closely with the Sales, Clinical, Product, Analytics, and Operations teams to design and deliver strategic, solutions-oriented materials that clearly communicate how Twin’s platform meets the needs of our clients. You’ll play a key role in structuring proposals, sales collateral, RFP responses, product demos, and customized solutions for health plans, employers, and provider organizations.

Responsibilities

• Serve as the go-to technical and operational resource supporting the Sales team in pre-sales activities with one of these roles mostly dedicated to Employer Sales and the other mostly dedicated to Health Plan Sales.
• Complete deal-specific research to support our sellers in understanding the audiences that they will engage.
• Design tailored solution architectures for enterprise prospects, aligning Twin’s capabilities with partner needs.
• Translate clinical, product, and operational inputs into clear, client-facing documentation and narratives.
• Collaborate with Product and Clinical teams to stay current on platform capabilities and pipeline.
• Partner with Marketing to maintain and improve sales collateral, slide decks, and case studies.
• Help coordinate pilots or pre-implementation planning for deals.
• Ensure consistency, accuracy, and high-quality delivery across all client-facing materials.

Qualifications

• 4+ years of experience in sales engineering, solution architecture, or sales support in healthcare tech or digital health.
• Strong understanding of healthcare ecosystems (e.g., payers, employers, providers, EHRs, claims, value-based care).
• Ability to clearly explain complex technical and clinical concepts to non-technical audiences.
• Exceptional written and verbal communication skills.
• Familiarity with crafting attractive deal-specific slides in Google Slides and Powerpoint.
• Detail-oriented and highly organized; able to manage multiple priorities in a fast-paced environment.
• Experience supporting enterprise sales cycles and navigating RFP processes.
• Proficiency in tools like Google Workspace, Salesforce, Clay, and proposal tools.

Requirements

• This remote opportunity is available to US based persons.
• Applicants must be authorized to work for any employer in the U.S.
• We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Benefits

• The compensation range for this position is $125,000-$140,000 annually. This position is bonus eligible.
• A competitive compensation package in line with leading technology companies.
• As a remote friendly company, we are committed to providing opportunities for all who join to further build relationships, increase cross-functional collaboration, and celebrate our accomplishments.
• Opportunity for equity participation.
• Unlimited vacation with manager approval.
• 16 weeks of 100% paid parental leave for delivering parents; 8 weeks of 100% paid parental leave for non-delivering parents.
• 100% Employer sponsored healthcare, dental, and vision for you, and 80% coverage for your family; Health Savings Account and Flexible Spending Account options.
• 401k retirement savings plan.