[Hiring] Expert Solution Consultant @Ensono

Role Description

Ensono’s Expert Solution Consultants are seasoned technologists focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and objectives. Through collaboration with internal technologists, Solution Consultants create solutions that drive value for our clients. They also provide client and industry feedback to Ensono’s internal teams, which allows Ensono to adjust our product and technology roadmaps. And finally, they are the lead Architects delivering complex projects and programs for our clients.

The Solution Consultant team works alongside and supports Sales, Consulting and Client Success organizations to service our clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives. To that end, Solution Consultants must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, a Solution Consultant must work with and at times lead multi-disciplinary teams. Ultimately, he/she remains the owner of the overall technical solution.

• Support strategic programs as the Lead Solution Architect for all initiatives
• Collaborate with counterparts in the Sales, Consulting and Solution organizations to create Pursuit, Solution, Sales and Solution strategies for Enterprise clients
• Conduct discovery, assessment and solution development workshops (often in collaboration with resources from consulting, operations and product teams) to craft winning solutions
• Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
• Gain executives buy in for complex solutions by engaging in executive and Expert-level technology discussions
• Work with finance and pricing teams to create simple pricing to complex multi-year financial models
• Gain clients’ confidence as a trusted advisor by offering consultation and recommendations drawn from insights, technology know-how and past experiences
• Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap
• Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings
• Push for higher value/value added services and solutions to the customer in line with Ensono’s offerings
• Partner with the PMO and Solution organizations and lead complex projects from an Architecture perspective
• Help create Solution/migration plans, from high level program frameworks to detailed project plans and cut-over runbooks.
• Assist the team as the architecture lead through key migration milestones such as testing, cut-over, post cut-over trouble-shooting and operational hand-off.

Qualifications

• 15+ years of experience in solution architecture, consulting, solution engineering, or technical leadership roles within managed services, cloud, infrastructure, hosting, or datacenter environments.
• Client-facing consulting/managed services background – must have designed solutions for enterprise clients in outsourcing, cloud, infrastructure, or hosting environments
• Pre-sales experience OR post-sales enterprise architecture with strong customer-facing track record and ability to lead discovery sessions, design workshops, translate business requirements into technical strategies, and engage senior stakeholders
• Deep knowledge of infrastructure domains: compute, storage, networking, security, backup, disaster recovery, automation, DevOps, IT governance
• Hands-on experience with at least one of: AWS, Azure, or GCP, including understanding of landing zones, IaaS/PaaS consumption models, cloud migration patterns (on-prem to cloud), and how clients consume cloud services
• Demonstrated ability to develop multi-year technology transformation and modernization roadmaps that align business objectives, operating models, financial outcomes, risk considerations, and technology strategy.
• Ability to lead client discovery sessions, assessments, architecture workshops, and solution design engagements, translating business requirements into executable technical strategies.
• Strong commercial and financial acumen, including experience supporting solution pricing, cost modeling, business case development, financial analysis, and contract negotiations.
• Thorough understanding of enterprise sales processes and experience leading technical workstreams throughout complex pursuit lifecycles, from qualification through contract execution and transition to delivery.
• Exceptional executive communication, presentation, facilitation, and storytelling skills, with the ability to effectively influence and engage business and technology leaders across multiple organizational levels.
• Proven ability to create high-quality solution documentation, architecture deliverables, executive presentations, technical proposals, statements of work, and other client-facing deliverables.
• Demonstrated success collaborating across sales, delivery, engineering, product, operations, and executive leadership organizations while fostering alignment, knowledge sharing, and successful client outcomes.
• Strong analytical, strategic thinking, and problem-solving capabilities, with the ability to operate effectively in highly complex, ambiguous, and rapidly evolving business and technology environments.
• Demonstrated executive presence, emotional intelligence, accountability, and sound judgment, with the ability to manage client expectations, navigate challenging situations, challenge conventional thinking, and maintain credibility under pressure.
• MUST BE A US Citizen per our client requirements

Preferred Qualifications

• Cloud certification from AWS, Azure, or GCP
• Security/Compliance certifications: SOC 2, CMS compliance, GCC High Trust, FedRAMP, or FISMA
• Architecture certifications: TOGAF, ITIL
• Experience beyond traditional virtualized infrastructure: container orchestration, cloud-native platforms, Kubernetes, Red Hat OpenShift, Nutanix, or comparable technologies
• Deep experience in regulated/high-compliance industries (government, healthcare, insurance, finance)
• Bachelor's degree in Computer Science, Engineering, IT, Business, or related field
• Advanced degree (MBA or Master's degree)

Travel

Travel to various Ensono locations and client sites will be frequent; estimated 30% of weeks will involve travel, more in first year of role for on-boarding and client engagement.

Benefits

• Unlimited Paid Days Off
• Three health plan options
• 401k with company match
• Eligibility for dental, vision, short and long-term disability, life and AD&D coverage, and flexible spending accounts
• Family Forming Benefit including fertility coverage and adoption/surrogacy reimbursement
• Paid childbearing and paternal leave
• Education Reimbursement, Student Loan Assistance or 529 College Funding
• Sabbatical leave
• Wellness program
• Flexible work schedule