Role Description
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Develop and deliver sales presentations and quotes to clients, focusing on meeting their needs and helping them grow their business.
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Exceptional communication skills and demonstrated discipline, internally and with clients and prospects.
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Responsible for securing new clients for Aureon; βnew clientsβ defined as first-time consumers of Aureon products and solutions.
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Support the retention and growth of existing clients.
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Aggressively develop, maintain, and grow a sales pipeline of prospects.
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Responsible for presenting, negotiating, finalizing, and keeping all sales contracts.
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Represent Aureon at industry events and trade shows.
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Maintain excellent working knowledge of contact center industry products and services, as well as targeted industries to promote growth and profitability of the organization.
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Provide weekly and monthly reporting to President and VP β Sales on pipeline, first business meetings, proposals, and deal closings.
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Meet or exceed assigned revenue (dollars) and new logo (discreet businesses) quotas, within approved pricing and packaging options offered by Aureon.
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Other duties as assigned.
Qualifications
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High School diploma or equivalent.
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Minimum three years of sales experience or combination of equivalent education and experience.
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Minimum 3 years sales and account management experience in contact center or related field.
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Experience managing client relationships with verbal, face-to-face, and written communication.
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Four-year degree (preferred).
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Solid knowledge of the contact center industry and terminology (preferred).
Requirements
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Effective interpersonal skills to establish and maintain effective relationships with customers, employees, superiors, and business contacts in a professional, timely, and courteous manner.
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Excellent written and oral communication skills.
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Strategic thinking and the ability to accurately estimate the stage and close dates for business/sales opportunities.
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Strong sales presentation skills.
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Detail-oriented and organized.
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Utilize work experience and judgment to strategically plan and accomplish goals.
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Ability to perform a variety of tasks, often changing assignments on short notice.
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Ability to make sound decisions using the information at hand.
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Strong interpersonal skills to establish and maintain effective relationships with clients, employees, leaders, and business contacts in a professional, timely, and courteous manner.
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Flexibility and focus; able to comfortably navigate a variety of tasks, frequent changes, and some degree of uncertainty.
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Creative and deep problem-solving skills; must be able to discern the βrealβ problem and help clients solve it, ideally using Aureon products and solutions.
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Must be able to work independently with little or no direct supervision and contribute to a team environment.
Tools, Equipment, and Software
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Must be able to proficiently operate Windows PC with MS Office, MS Excel, and MS Outlook.
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Working knowledge of Salesforce and other account management tools preferred.
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Must have and maintain a valid Driverβs license.
Working Conditions and Physical Requirements
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Primarily indoor work in an office environment.
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Frequent utilization of manual dexterity and visualizing of computer screen.
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No unusual physical requirements.
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Travel to client locations, trade shows, and corporate office as needed.