[Hiring] Sales Enablement Specialist @Harbor

Role Description

Harbor is seeking a Sales Enablement Specialist to join our growing team. The Sales Enablement Specialist turns Harbor’s market insights, solution expertise, sales priorities, and operating tools into practical guidance that Client Engagement (CE) teams can use in client conversations. This role is the orchestration layer between Insights/Product/Solutions Marketing, Sales Leadership, Sales and Marketing Operations, and Delivery subject matter experts.

This is a remote position that can be worked from anywhere in the United States (CST/EST normal business hours).

Key Responsibilities

• Orchestrate Field-Ready Enablement
  • Partner with Marketing to understand the approved positioning, value proposition, customer insight, competitive context, and buyer-journey assets for Harbor solutions.
  • Convert those inputs into practical sales playbooks: opportunity signals, discovery questions, value narratives, proof points, likely objections, adjacent-solution paths, and examples of effective client conversations.
  • Explain how and when to use marketing assets at each stage of the buyer journey.
  • Coordinate enablement across solution lines.
• Enable Complex Discovery and Solution Orchestration
  • Build guidance that helps CEs identify client problems, assess business impact, map stakeholders and buying processes, qualify opportunities, and agree on next steps.
  • Create cross-solution discovery frameworks and handoff practices.
  • Develop practical talk tracks, call plans, account-planning tools, objection responses, case examples, and role-play scenarios.
• Use Data to Prioritize Enablement
  • Partner with Sales/Marketing Operations to analyze validated pipeline and performance data.
  • Identify patterns that may indicate a skill, process, or adoption gap.
  • Use Salesforce, Clari, Power BI, learning-system data, and field feedback to assess participation, adoption, proficiency, and business indicators.
  • Turn analysis into clear recommendations for GEO Leads and enablement partners.
• Support Sales Methodology and Field Coaching
  • Translate Harbor’s sales methodology into repeatable workflows.
  • Partner with GEO Leads to identify coaching priorities.
  • Facilitate workshops, onboarding, deal simulations, call reviews, knowledge checks, and ongoing reinforcement.
• Design, Launch, and Improve Learning
  • Own assigned enablement initiatives from needs assessment through design, development, launch, and evaluation.
  • Apply adult-learning and instructional-design principles.
  • Use feedback from wins, losses, objections, client needs, Delivery, and the field to continuously improve enablement.
• Enable Tools and Processes
  • Help CEs apply Salesforce, Clari, Workday Learning, and related sales tools.
  • Work with Operations and Marketing to align enablement resources with CRM stages.

Qualifications

• Bachelor’s degree or equivalent experience in sales enablement, revenue operations and strategy, marketing, learning and development, instructional design, analytics, or a related field.
• 7+ years of relevant experience in sales enablement, sales effectiveness, revenue operations, instructional design, or a related business-facing role.
• Strong analytical skills and demonstrated ability to interpret pipeline, conversion, activity, and learning data.
• Experience with CRM and sales execution tools such as Salesforce and Clari.
• Ability to translate complex service offerings and SME input into practical seller guidance.
• Uses AI-enabled tools responsibly; stays organized and adapts to shifting priorities in a client-focused environment.

Measures of Success

• CEs can consistently recognize target client needs, conduct effective discovery, connect relevant Harbor capabilities, and use proof points appropriately.
• Enablement resources are adopted and used in the field, with GEO Lead feedback showing improved coaching consistency and application.
• Learning participation, proficiency, and readiness improve for priority topics and audiences.
• Pipeline and sales indicators are monitored with Operations to evaluate where enablement may be contributing to improvement.
• Enablement initiatives are delivered on agreed timelines, with clear ownership, measurable objectives, and ongoing refinement based on evidence.