[Hiring] Sales Closer @Talent Shore

Role Description

This is a focused sales-closing role with one product and one job: selling RICS home surveys to UK property buyers.

• Call buyers who have just had an offer accepted and requested a survey quote.
• Determine which level of survey their property needs.
• Close the booking on the call wherever possible.
• Convert survey enquiries and quotes into confirmed bookings.
• Follow up every quote until it is booked or dead.

Key Responsibilities

• Lead Conversion and Closing:
  • Call UK buyers who have just had an offer accepted and asked for a survey quote.
  • Work out which level of survey their property needs.
  • Close the booking on the call wherever possible.
  • Convert survey enquiries and quotes into confirmed bookings.
  • Follow up every quote until it is booked or dead.
• Survey Recommendations and Upselling:
  • Sell RICS Level 2 (HomeBuyer) Surveys for standard, modern homes in reasonable condition.
  • Sell RICS Level 3 (Building) Surveys for older, larger, altered or run-down homes.
  • Move buyers up from Level 2 to Level 3 when the property calls for it.
  • Explain the differences between the two survey levels and help buyers understand which option is appropriate for their property.
• Objection Handling:
  • Handle the big objections, including:
    • "My mortgage valuation covers it."
    • "It's too expensive."
    • "I'll shop around."
  • Confidently communicate the value of a professional home survey.
  • Address customer concerns and work towards securing the booking.
• Follow-Up and Sales Performance:
  • Follow up on outstanding quotes consistently until they are booked or dead.
  • Maintain momentum with prospective customers and avoid losing potential bookings through poor follow-up.
  • Work towards agreed sales targets and demonstrate strong closing performance.

Qualifications

• At least two years of experience as a proven phone closer.
• A track record of strong sales performance, ideally ranking at the top of a sales leaderboard, with the numbers to prove it.
• Fluent, confident English, with the ability to communicate in a way that UK buyers trust.
• Strong objection-handling and closing skills.
• The ability to convert quotes into confirmed bookings over the phone.
• Confidence recommending the appropriate survey level and upselling from Level 2 to Level 3 when the property calls for it.
• A reliable internet connection, laptop, headset and quiet working space.
• The ability to work remotely from South Africa while calling UK customers.

Requirements

• Desirable Requirements:
  • Experience working on UK sales campaigns.
  • Previous experience selling property-related services or other professional services over the phone.
  • Experience consistently achieving sales targets and converting warm leads.

Benefits

• The opportunity to work fully remotely from South Africa.
• A monthly salary of R30,000.
• A focused sales role selling RICS home surveys to UK property buyers.
• The opportunity to use your phone-closing skills to convert warm enquiries into confirmed bookings.