Role Description
The Sales Administration Associate is responsible for supporting the sales organization through meticulous data management, analytical insight, and process coordination. This position involves:
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Providing administrative and operational support to the Sales team to ensure efficient execution of sales activities.
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Managing incoming sales inquiries and routing them to the appropriate team members.
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Tracking open quotes, contracts, and pending customer requests to ensure timely follow-up and closure.
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Assisting with scheduling sales meetings and travel logistics when required.
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Maintaining accurate and up-to-date information in the company CRM system.
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Ensuring integrity, accuracy, and consistency of all sales data through regular data entry, cleansing, and validation processes.
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Generating weekly, monthly, and quarterly sales reports and dashboards with detailed analysis of trends, performance indicators, and opportunities.
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Analyzing key KPIs such as pipeline growth, conversion rates, and order processing time to support strategic decision making.
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Maintaining organized digital records of sales documents, agreements, and correspondence.
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Supporting coordination of sales-related meetings, project handovers, and internal updates.
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Assisting with onboarding packages for new sales team members by ensuring they have the necessary systems of access, documentation, and training materials.
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Identifying opportunities to streamline administrative workflows and enhance sales productivity.
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Contributing to maintaining and improving sales procedures, templates, and documentation standards.
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Assisting with special projects and sales initiatives as assigned by management.
Qualifications
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Post-secondary education in Business Administration, Commerce, or a related field.
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Minimum of two years of experience in sales support, data administration, or coordination role, preferably in a technical, industrial, or service-based environment.
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Experience using CRM systems such as Salesforce, NetSuite, or HubSpot and advanced proficiency in Microsoft Excel, including data analysis and reporting functions.
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Strong analytical and problem-solving skills with the ability to interpret and communicate data insights clearly.
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Exceptional attention to detail and accuracy in documentation and data entry.
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Excellent organizational and time management skills with the ability to manage multiple priorities effectively.
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Strong written and verbal communication skills.
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High degree of technical proficiency and adaptability to new systems and tools.
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Ability to work independently while collaborating effectively with cross-functional teams.
Benefits
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Diverse customer base including: industrial, commercial, and institutional.
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Competitive wages and commission, and bonus structure.
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Excellent benefits package with flexible options and wellness spending accounts.
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RRSP.
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Hands-on and supportive leadership team.
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Continuous training and skills improvement including Spark U and external training.
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Employee referral bonus program.
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Corporate discounts (hotels, travel, insurance, retail).
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β¦much more.
Company Description
Spark Power is the leading independent provider of end-to-end electrical services and operations and maintenance services to the industrial, utility, and renewable asset markets in North America. We work to earn the right to be our customers' Trusted Partner in Powerβ’. Our highly skilled and dedicated people, located in the communities we serve, combined with our knowledge of the power industry, technology expertise, and commitment to safety, ensures we deliver the right solutions that keep our customers' operations up and running today and better equipped for tomorrow.