[Hiring] Key Account Manager @British Columbia Lottery Corporation

Role Description

The Key Account Manager is responsible for executing marketing initiatives as well as developing and executing sales strategies that include compensation programs, incentives, product promotions, merchandising programs, and store standards in the Retail Network. This role utilizes expert knowledge of the channel to maximize the sale of lottery products by pro-actively developing valued-added relationships with strategic channel partners through the network. The Key Account Manager helps establish and grow the lottery retail business in the network and provides input regarding product and equipment placement for lottery products and equipment. The role facilitates efficient communications between marketing, sales and security and serves as the retail network subject matter expert during marketing or sales plan execution.

Key Accountabilities

• Conducts highly complex and highly specialized retail channel development work that drives revenue generation, profit and growth as aligned to the business objectives.
• Provides expert solutions to achieve broader financial and creative results; may oversee a team of sales staff ensuring that all required work is executed to achieve broader organizational results.
• Makes recommendations to the overall departmental business plans and strategies and specifically develops the strategic business plan for Corporate Accounts with broader scope, medium to high risk planning decisions with potentially organization-wide impact.
• Provides informal functional leadership by leading and managing employees as a technical expert or team leader of a medium project team.
• Jointly sets personal development plan with manager, identifies competency gaps/development needs of self and others, and contributes to goal development and evaluation of performance for team members.

Qualifications

• A degree or diploma in Sales, Marketing or Business Administration;
• 3 - 5 years of recent key account experience in the retail landscape;
• Solid experience in training and compliance management;
• An equivalent combination of education and experience may be considered.

Requirements

• Solid knowledge of business development opportunities for the retail network;
• Solid knowledge of industry merchandising and distribution practices, methodologies and tools;
• Exceptional time management and multi-tasking skills;
• Exceptional communication and presentation skills, including the ability to communicate complex compensation models and corporate strategies;
• Excellent team building abilities;
• Excellent interpersonal skills;
• Excellent problem solving and analytical thinking/innovation;
• Strong computer skills – MS office suite;
• Solid understanding of lottery gaming, and the entertainment trends both within BCLC and other jurisdictions;
• Solid comprehension of Gaming criteria under the Criminal Code of Canada preferred.

Benefits

• Robust wellness programs to enhance your physical, mental, social, financial and career well being;
• Flexible working model which supports work-life integration and a 37.5 hour work week;
• Our Play It Forward program provides volunteer hours for our people each year.