[Hiring] Salesforce Administrator @UniTriTeam

Role Description

UniTriTeam is seeking a Salesforce Administrator to support Headlands Research across its Canadian sites while collaborating closely with the U.S. team. This role ensures that Salesforce processes, automations, and workflows remain consistent, efficient, and compliant across regions. The ideal candidate has at least one year of Salesforce administration experience and is passionate about clinical research, data-driven problem solving, and using technology to advance medicine. This is a part-time, remote position with flexible hours and the opportunity to contribute to meaningful, life-changing research initiatives.

Key Responsibilities

• Maintain and administer the Salesforce environment, including user setup, profiles, permissions, data management, and security.
• Support system alignment between U.S. and Canadian Salesforce processes, ensuring global consistency and compliance.
• Collaborate with technical and business stakeholders to document, optimize, and deploy automations and workflows.
• Develop and maintain reports and dashboards that support operational visibility and leadership insights.
• Partner with UniTriTeam and Headlands Research staff to deliver training and user support to enhance adoption.
• Identify opportunities for process improvement and recommend system enhancements.
• Ensure data integrity and adherence to compliance standards, including HIPAA and GCP-aligned requirements.

Qualifications

• Minimum 1 year of Salesforce Administration experience (Salesforce Certified Administrator preferred).
• Understanding of Salesforce automation tools (Flows, Validation Rules, Process Builder).
• Experience in healthcare, clinical research, or technology environments is highly preferred.
• Excellent communication and analytical skills with a strong attention to detail.
• Ability to collaborate across multiple teams and time zones (U.S. and Canada).
• Passion for leveraging technology to improve healthcare outcomes and advance research.

Benefits

• Flexible, remote-first environment with global team collaboration.
• Meaningful work supporting life-changing clinical research.
• Opportunities for professional growth and cross-training across platforms (Salesforce, CRIO, and CTMS).
• Inclusion in a values-driven team built on People, Passion, and Performance.
• Competitive hourly compensation and part-time schedule flexibility.