[Hiring] Pre-Arrival Marketing Agent @Capital Vacations

Role Description

The Agent provides information and an opportunity for guests, owners or members staying on property, to receive an owner update of Capital Vacations properties and sales presentation.

• Generates customer excitement regarding our product
• Invites Owners to attend an Owners 'Update
• Invites Non-Owners to attend a sales presentation for Capital Vacations
• Assists guests and Owners with on-site and off-site needs
• Provides guests and Owners with a smooth, friendly, efficient check-in experience
• Understands qualifications and company policies and procedures
• Maintains up-to-date knowledge of the content of local shows, attractions, and locations
• Completes all necessary paperwork and reports accurately, completely and legibly
• Responsibly handles cash
• Maintains production at or above minimum performance standards
• Answers telephones - inbound and outbound calling
• All other duties as assigned

Qualifications

• High School Diploma/GED
• Timeshare Experience is a MUST
• OPC or In-House experience preferred

Requirements

• Excellent customer service skills
• Must be highly motivated with a positive attitude
• Must be able to use Microsoft Office and have knowledge of computer basics
• Attention to detail and organization skills
• Basic math skills
• Excellent verbal and written communication skills
• Sales knowledge
• Positive attitude and willingness to help others
• Flexible schedule – nights, weekends and holidays are required
• Additional hours may be necessary to meet goals or cover shifts
• Occasional travel

Company Description