[Hiring] Outbound Sales Development Representative @Tivly

Role Description

Tivly connects business owners actively shopping for commercial insurance coverage with the right agents to serve them - starting with a weekly educational webinar. We're looking for an Outbound SDR to reach those decision-makers and get them in the room.

This is a great opportunity for someone who enjoys talking to people, likes having a clear process to work within, and wants to build a sales career from the ground up.

You don't need industry experience. You don't need a specific degree. And while previous sales experience is helpful, we're more interested in how you work.

We're looking for someone who is:

• Curious
• Coachable
• Organized
• Comfortable picking up the phone
• Motivated enough to own their day

You'll join an established outbound motion with prospect lists, CRM note templates, an AI-powered resource hub, and training already in place. Your job is to learn the system, execute it consistently, and help us identify ways to make it even better.

Qualifications

• Previous experience in any of the following is helpful, but not required:
  • Business Development / Sales Development
  • Inside or outbound sales
  • Lead generation or appointment setting
  • Customer service with a strong communication component

Requirements

• Make 100–150 outbound calls per day to prospective leads
• Reach and engage decision-makers over the phone
• Invite and secure commitments from qualified prospects to attend our weekly webinar
• Follow established outreach cadences and call frameworks
• Personalize CRM notes using approved templates
• Use our AI chatbot and resource hub as your first line of support
• Maintain accurate records of every call, outcome, and next step in the CRM
• Surface patterns, objections, and prospect feedback to sales leadership
• Participate in regular 1:1 coaching focused on development and performance
• Adapt as messaging and workflows evolve based on what we're learning

Benefits

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO) and Paid Sick Time
• Flexible Scheduling (Flex Time)
• Flexible Spending Accounts (FSA) for health and dependent care
• Company-paid Short- and Long-Term Disability
• No-cost mental, emotional, and physical well-being support through the First Stop Health app
• 401(k) with 4% company match
• Pay for designated holidays without having to work