[Hiring] Manager, Solutions Consulting - Payments @Billtrust US Careers

Role Description

The Manager, Solutions Consulting - Payments is a critical role responsible for leading a high-performing team of Payment Sales Executives who drive organic payments revenue growth across the existing Billtrust customer base and support new logo sales efforts alongside the sales team. You will leverage AI tools and co-worker agents to analyze pipeline activity, sharpen coaching, and streamline team operations, focusing your expertise on developing people, shaping go-to-market strategy, and building the cross-functional relationships that move payments deals forward.

This role makes payments a center of expertise within the go-to-market organization. You will partner closely with the VP of Solutions Consulting, sales leadership, payment operations, payment strategy, marketing, and payments product to scale payment processing (ACH and Credit Card Merchant Services/Merchant Acquiring), while defining how your team shows up in deal cycles and how AI makes every seller more effective.

What You’ll Do

• Team Leadership & Performance:
  • Lead, coach, and develop a high-performing team of Payment Sales Executives.
  • Define and manage team metrics and goals, using AI-powered dashboards.
  • Evaluate team members regularly through direct observation and feedback.
  • Manage day-to-day activities such as resource scheduling conflicts and PTO requests.
  • Other duties as assigned.
• Go-to-Market Strategy & Partnership:
  • Partner with sales leadership, payment strategy, marketing, and payments product.
  • Serve as the primary liaison between the sales organization and payment strategy.
• Market Expertise & Enablement:
  • Maintain up-to-date market expertise in B2B payments, Interchange, and Card Brands.
  • Enable Payment Sales Executives to evolve talk tracks and objection handling.
  • Partner with sales enablement and sales leadership on training curriculum.
• Process Improvement & Operational Excellence:
  • Identify opportunities for internal process improvement.
  • Ensure proper alignment of resources and effective utilization of skill sets.

Qualifications

• 5+ years of experience leading sales or pre-sales teams.
• 7+ years of demonstrated success selling and/or supporting B2B payments.
• Direct sales or pre-sales experience in payments.
• Ability to present ROI analysis and communicate complex SaaS-based solutions.
• Exceptional communication, presentation, and influencing skills.
• Advanced problem-solving and analytical skills.
• Track record driving AI adoption and continuous improvement.

Requirements

• Experience with the Billtrust solutions suite and/or A/R software solutions.
• Experience managing a payments or pre-sales/sales organization.
• Hands-on experience using AI tools to improve team productivity.
• Experience building enablement content for new sellers.

Benefits

• Comprehensive health coverage.
• Competitive retirement plan.
• Generous PTO and parental leave.
• Flexible work options.
• Meaningful investment in your professional development.