[Hiring] Inside Sales Representative @Ottobock

Role Description

We are looking for an Inside Sales Rep located in the Southeast Region! The Inside Sales Rep position is a virtual, consultative sales role responsible for driving revenue growth and customer engagement across a broad portfolio of small and emerging accounts. This role focuses on account development, opportunity identification, and disciplined CRM execution while partnering closely with field-based Principal Territory Managers (PTMs) to ensure seamless coverage and effective handoff of qualified opportunities. This role is designed to deliver immediate commercial impact while serving as a developmental pathway for future field sales leadership positions.

Duties & Responsibilities

• Account Management & Revenue Growth
  • Manage a large portfolio of small business accounts through virtual engagement.
  • Drive incremental revenue growth through consultative selling, product education, and solution alignment.
  • Identify expansion opportunities within existing accounts and proactively engage customers to increase share of wallet.
  • Support customer retention and satisfaction through consistent follow-up and value-driven interactions.
• Collaboration & Opportunity Development
  • Partner with Principal Territory Managers to identify, qualify, and transition opportunities requiring in-person or advanced clinical support.
  • Act as an extension of the regional sales team, ensuring coordinated coverage and consistent customer experience.
  • Contribute to regional sales objectives through collaboration, insight sharing, and opportunity pipeline development.
• CRM & Data Discipline
  • Accurately document customer interactions, opportunities, and outcomes in CRM systems.
  • Maintain high standards of data quality, activity tracking, and pipeline visibility.
  • Support reporting and forecasting efforts through timely and accurate data capture.
• Professional Development & Bench Building
  • Develop foundational sales, business acumen, and product knowledge aligned with future Principal Territory Manager roles.
  • Actively participate in training, coaching, and development programs.
  • Demonstrate readiness for increased responsibility through performance, collaboration, and leadership behaviors.

Key Performance Indicators (KPIs)

• Small business account revenue attainment
• Quality and quantity of qualified opportunities handed off to PTMs
• CRM accuracy, completeness, and activity compliance
• Measurable contribution to regional sales performance and collaboration metrics

Qualifications

• Bachelor’s degree or equivalent professional experience
• 2–5 years of sales, account management, or customer-facing experience
• Strong consultative selling and communication skills
• Demonstrated ability to manage a high-volume account portfolio
• Proficiency with CRM tools and sales reporting systems
• Strong organizational skills and attention to detail
• Must be currently located in Southeast Region
• Will work Eastern Time Zone hours

Preferred

• Experience in healthcare, medical device, or B2B sales environments
• Prior inside sales or virtual account management experience
• Interest in career progression toward field sales or leadership roles

Benefits

• Medical
• Vision
• Dental
• Health savings accounts with employer contribution
• Flexible spending account options
• Company-paid life insurance policy
• Paid time off
• Company holidays
• Floating holidays
• 100% company-paid short & long-term disability
• 401k match up to 3.5%