[Hiring] Executive Client Partner @Koozie Group

Role Description

As an Executive Client Partner, you'll own Koozie Group's largest and most complex accounts — the national buying groups, distributor networks and enterprise distributors that anchor a segment — and be accountable for growing them. You'll build multi-year account strategies, construct executive-level value and ROI cases, and navigate multi-stakeholder buying committees to win Koozie Group a bigger place in each account's company stores, programs, web stores and preferred-supplier lists. You'll work alongside a Client Success Partner, your Segment Leader, and our field and inside sales teams so every branch of the account sells Koozie Group the same way.

What you'll do

• Own account growth.
• Manage a balanced book of named national accounts end to end — strategy, relationship, retention and growth — and deliver revenue, margin and share-of-wallet targets.
• Build multi-year account plans.
• Map opportunity and whitespace across each account, set clear goals, initiatives and ROI, and review progress with the customer in executive Quarterly Business Reviews.
• Navigate the buying committee.
• Build relationships with ownership, executive leadership, procurement, merchandising, marketing and supplier-relations teams, and identify and equip the internal champions who move decisions forward.
• Lead with insight.
• Diagnose each account's business challenges, reframe them with data, and build multi-product and program solutions backed by a clear business case.
• Manage the commercial terms.
• Lead proposals and navigate procurement; negotiate and renew distributor agreements, program pricing and promotions; and partner with your Segment Leader on program and contract structures.
• Activate the field.
• Partner with field account managers on top opportunities, branch visits and regional QBRs, and brief sales teams on account priorities each quarter.
• Protect the customer experience.
• Partner with your Client Success Partner on the post-sale experience and serve as the escalation point across Customer Care, Operations, Pricing and Finance.
• Forecast and report.
• Maintain an accurate account forecast in Salesforce and report trends, risks and opportunities to sales leadership.
• Expand and represent.
• Secure customer references and multi-year expansion, and represent Koozie Group at account events, trade shows and conferences.

How you'll be measured

• Revenue and gross-margin growth versus plan for each assigned account.
• Share of wallet and product-line penetration within each account.
• Multi-year retention and expansion across your book.
• Forecast accuracy and Salesforce hygiene.
• Account plans and executive QBRs completed on cadence.

Qualifications

• 7+ years of strategic or national account management in B2B, including managing multi-million-dollar books and enterprise buying committees.
• A track record of multi-year account growth through business planning, negotiation and executive relationships.
• Executive presence and the ability to build a business case or ROI story that resonates with senior leaders.
• Strong financial and analytical skills: you can build an account P&L, read the data and turn it into a recommendation.
• The confidence to challenge a customer's thinking in a way that's credible, not abrasive.
• Advanced Excel and PowerPoint; working knowledge of Salesforce or another CRM.
• Self-directed and organized, able to manage several large, complex accounts at once.
• Ability to travel up to 50%, including trade shows and overnight trips.

Nice to have

• Bachelor's degree in business, marketing or a related field (or equivalent experience).
• Experience in the promotional products, hard-goods or advertising specialty industry, or selling through distributors.
• Experience with ERP or BI tools.

Benefits

• Medical HSA and HRA plans.
• Flex spending accounts.
• PPO dental.
• VSP vision.
• Employee assistance program.
• Employer-paid life insurance.
• 401(k) with employer match.
• PTO - Paid Time Off.
• Advancement opportunities.
• Tuition reimbursement.
• Employee referral bonus program.
• Employee recognition program.
• Employee charitable giveback program (up to $250 value).