[Hiring] Senior People Business Partner @Ontra

Role Description

Ontra is seeking a Senior People Business Partner reporting to our Director, People Business Partnerships, on our People team. We’re looking for someone excited to own people partnership across a flexible set of client groups, from individual contributors and new managers to VPs and executives. You’ll coach leaders at every level, lead employee relations matters from intake to close, and run the performance, org design, and culture programs that keep teams thriving as we grow and as AI reshapes how the People function delivers support.

If you're a hyper-organized, high-EQ People partner with sound judgment under ambiguity, a global mindset, and a service-first approach, who uses AI daily and treats change as the normal operating condition, we'd love to get to know you.

What You'll Do

• Executive and VP Partnership: Advise VP-level and senior leaders on org design, team structure, talent decisions, and succession, bringing data on attrition, engagement, and performance to those conversations.
• Employee Relations Leadership: Guide employee relations matters from intake to close, including investigations, mediation, accommodations, and leave, with clear documentation and a defensible process every time.
• Manager and Leader Coaching: Partner with leaders at all levels on team management, performance improvement, recognition, and calibration so assessments are fair, effective, and trusted.
• Client Group Partnership: Carry full People coverage for assigned client groups across US, UK, and HK employees, using data on attrition, engagement, and performance to shape smart, strategic decisions.
• AI-Enabled Support Model: Take on the matters that need human judgment while routing routine questions to self-service, and help us sharpen our AI tools by flagging where they fall short.
• Program and Culture Ownership: Lead People Team programs end to end, from promotion processes to pulse reporting and engagement action planning, to strengthen culture and keep teams motivated.
• Change and Compliance: Support restructures, role changes, and organizational transitions from planning through communication, while ensuring compliance across US, UK, and HK employment requirements alongside Legal and local advisors.

Qualifications

• 7+ years of progressive People or HR experience, including a track record of implementing successful HR initiatives tied to business strategy.
• Experience advising leaders at every level, from first-time managers to VPs and executives, and building trusted relationships quickly.
• Proven experience leading investigations, accommodations and leave, and performance improvement, with sound judgment on employment law risk and clarity on when to escalate to Legal or outside counsel.
• Experience supporting restructures and reductions in force from planning through communication, plus hands-on performance management and calibration experience, including rating frameworks and talent reviews.
• Experience supporting employees in more than one country (UK and HK preferred), proficiency in HRIS and performance platforms, and hands-on use of AI tools in People work.
• Strong project management skills and the ability to build trusted relationships quickly at every level, including with executives.

Benefits

• Twice yearly team offsites for in-person collaboration.
• Paid flexible time off policy.
• Paid parental leave and benefits.
• Employer-supported retirement contributions, varying by country.
• Monthly phone and internet reimbursement.
• Company-sponsored learning and development resources, department budgets for professional development, and a robust onboarding program.
• Various options for medical, dental, and vision insurance.

Travel

Occasional travel is required for Ontra employees, including typically at least twice per year to attend team and larger group off-sites for in-person collaboration. For some roles, additional travel may be required based on the requirements of the role and business need.

Inclusivity

Ontra is committed to the full inclusion of all qualified individuals. As part of this commitment, Ontra will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected].

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Note on Employment Verification

All employees hired will be required to verify identity and eligibility to work in their particular location.

Note to External Agencies

We are not accepting any blind submissions or resumes/CVs from recruitment agencies. Any candidates sent to Ontra will NOT be accepted or considered as a submission without a signed agreement in place.