[Hiring] Director of EMEA Sales Operations @Temporal Technologies

Role Description

We're looking for a Director of EMEA Sales Operations to be the dedicated GTM Operations partner for our EMEA region. This role sits at the centre of EMEA's go-to-market motion, spanning New Logo, Growth, and Commercial/hybrid motions across a fast-growing, multi-country region.

You will partner directly with the VP of EMEA and the region's Account Executives, Business Development Reps, and Solutions Architects to deliver the insights, enablement, and processes that power:

• Territory design
• Quota allocation
• Pipeline and forecasting hygiene
• The region's operating cadence

Because EMEA spans many countries and time zones relative to global GTM Operations and Systems teams based in the US, this role requires someone who can operate with real autonomy, exercise judgment on what to escalate versus solve locally, and represent EMEA's specific needs back into Temporal's global GTM Operations function.

We're building a GTM Operations function that is AI-native from the ground up. We expect this leader to bring demonstrated experience using AI tools to accelerate analysis, surface insights, and scale operational work—not as a future aspiration, but as a core part of how they work today.

Responsibilities

• Serve as the dedicated Sales Operations partner for EMEA, supporting New Logo, Growth, and Commercial/hybrid motions across the region.
• Partner with the VP of EMEA and regional sales leadership to deliver actionable insights on:
• Net-new pipeline generation
• Account penetration
• Territory design
• Own pipeline visibility and forecasting hygiene across all EMEA motions, including large complex enterprise deals, consumption workload ramps, and Commercial/self-serve pipeline.
• Conduct white-space and TAM analysis to identify high-propensity targets across EMEA's markets, focusing on financial services, banking, and fintech accounts.
• Identify process gaps across the region's hunting, growth, and hybrid motions, and partner with GTM Systems to scope and implement automation.
• Analyse regional sales performance (win/loss, deal velocity, conversion, quota attainment) and translate findings into clear recommendations for the VP of EMEA and regional leaders.
• Build and maintain Salesforce and Omni reporting and dashboards tailored to EMEA.
• Support the region's full operating cadence: forecasting calls, QBRs, pipeline reviews, and account planning sessions.
• Drive annual and in-year planning for EMEA: capacity plans, territory carving and re-carving, and quota allocation.
• Evaluate new market entry and partner with regional GTM leadership on market expansion priorities.

Qualifications

• Experience in Sales Operations, Revenue Operations, or Field Operations supporting a B2B enterprise or strategic sales organization in technology or software.
• Proven track record supporting multiple sales motions: net-new logo hunting, growth/expansion within existing accounts, and self-serve or hybrid AE-assisted motions.
• Demonstrated AI-native working style with hands-on experience using AI tools to accelerate analysis and automate repeatable ops tasks.
• Deep experience across EMEA markets and fluency in cultural and commercial similarities and differences.
• Hands-on experience with building equitable territories, account scoring, quota allocation, and capacity modelling.
• Strong Salesforce expertise, including building scalable reports and dashboards.
• Highly analytical, with the ability to turn data into clear, actionable insights for regional sales leadership.
• Strong cross-functional partner who can work effectively with regional sales and SA leadership, global GTM Operations, GTM Systems, and Marketing.
• Comfortable presenting insights and recommendations to senior regional and global leadership.
• Able to operate both strategically and tactically depending on business needs.

Requirements

• Experience operating in a consumption-based business, with a strong understanding of how usage impacts forecasting, pipeline, and quota planning.
• Experience evaluating or deploying AI-powered GTM tools and driving adoption across a regional sales team.

Benefits

• Equal Opportunity Employer.
• Commitment to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities.