Role Description
The Client Partner – Tech, Telecom & Media will play a critical role in driving Knit’s growth in the Tech, Telecom & Media vertical by managing and expanding our largest enterprise partnerships while also building relationships with new high-potential accounts.
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Own a portfolio of 10–20 enterprise accounts across technology, telecommunications, and media & entertainment.
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Drive renewals and expansion, ensuring every partnership grows in scope, scale, and value year over year.
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Uncover and pursue new opportunities within existing and prospective accounts.
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Act as a strategic advisor to senior leaders in Consumer Insights, Audience Research, Product/UX Research, Market Intelligence, and Marketing.
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Develop and execute account plans that identify whitespace and prioritize client goals.
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Lead commercial negotiations—owning renewals, upsells, and cross-sells.
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Collaborate deeply with Customer Success, Research, and Product.
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Represent Knit externally at conferences, client summits, and industry events.
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Maintain high standards for pipeline integrity, forecasting accuracy, and documentation.
Qualifications
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7+ years of experience in enterprise account management, client partnerships, or strategic sales in the research and insights industry.
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Direct experience selling into and growing accounts at technology, telecommunications, and/or media & entertainment companies.
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Experience autonomously owning and leading customer relationships.
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Experience selling $100K+ contracts to clients at Fortune 500 companies.
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Proven success managing Fortune 500 clients with multi-business-unit complexity.
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Consultative, discovery-led approach with exceptional listening and problem-solving skills.
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Strong collaboration skills; adept at leading cross-functional teams.
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A builder’s mindset; comfortable navigating ambiguity and energized by shaping processes.
Requirements
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Experience managing strategic enterprise accounts in Tech, Telecom & Media.
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History of success in high-growth or startup environments.
Benefits
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Competitive Salary + Commission (for applicable roles).
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Equity Options.
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Healthcare (Medical, Dental, and Vision).
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Additional Coverage.
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Company Laptop.
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One-time Onboarding Technology Stipend.
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401(k) with Company Match.
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Flexible Time-Off.
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Hybrid Working.
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and more...