[Hiring] Boutique Sales Associate @Varsity Brands

Role Description

We are seeking self-motivated Boutique Sales Associates with exceptional organizational skills, attention to detail, and strong follow-through. The ideal candidate thrives in customer-facing environments, works well independently or with a team, and enjoys delivering memorable experiences. Outstanding communication skills, critical thinking, and a solutions-oriented mindset are essential.

If this is you, consider joining us as we grow and doing amazing things in the performing arts industry!

What You Will Do

• Manage Spotlight’s on-site boutique at events, ensuring an engaging shopping experience and smooth merchandise operations.
• Set up and tear down the pop-up boutique at events, often early mornings or late evenings.
• Maintain an organized, visually appealing, and well-stocked store.
• Accurately count, reconcile, and manage a cash drawer, reporting discrepancies to management.
• Meet city-specific sales goals through suggestive selling, multiple product sales, and upselling strategies.
• Conduct post-event inventory to assist in restocking and maintain proper quantities.
• Operate the point-of-sale (POS) system for all transactions, returns, and exchanges.
• Build lasting relationships with clients and customers.
• Provide knowledgeable, friendly service and uphold Spotlight’s customer experience standards.
• Understand Spotlight Dance Cup procedures and guidelines to accurately answer questions.
• Assist with stage setup once boutique duties are complete.
• Support truck loading and unloading as needed.

Qualifications

• Prior experience in customer service, retail, or boutique sales.
• Knowledge of merchandise display and retail best practices helpful.
• Exposure to dance, theater, or live event environments (Preferred).
• Prior customer service or retail experience required; merchandising knowledge (Preferred).
• Familiarity with dance or performing arts is a plus.
• Excellent organizational skills and attention to detail.
• Strong problem-solving and critical thinking abilities.
• Ability to remain professional and positive in high-energy environments.

Training

All new/first year event staff are required to attend an audition and training session in Eagle, Idaho (Typically hosted January 4th–8th). Spotlight provides flights, transport, lodging, and meals. Travel may occur one day before or after the scheduled dates.

Physical Requirements

Physical demands include lifting up to 50 pounds, setting up equipment, and working in a variety of environments, such as event venues, hotels, and stages. Staff members must also be comfortable sharing hotel accommodations with same-gender colleagues during event assignments.

Benefits

• Comprehensive Health Care Benefits.
• HSA Employer Contribution/ FSA Opportunities.
• Wellbeing Program.
• 401(k) plan with company matching.
• Company paid Life, AD&D, and Short-Term Disability.
• Generous My Time Off & Paid Holidays.
• Varsity Brands Ownership Program.
• Employee Resource Groups.
• Access to Financial Coaching and member-owned Credit Union.
• St. Jude Partnership & Volunteer Opportunities.
• Employee Perks including discounts on personal apparel and equipment!