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Sales / Business
Strategic Account Manager
@Granicus
[Hiring] Strategic Account Manager @Granicus
Mar 15, 2025 - Granicus is hiring a remote Strategic Account Manager. đź’¸ Salary: unspecified. đź“ŤLocation: USA, UK, Canada, India, Australia, New Zealand.
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Role Description
The Strategic Account Manager nurtures and cross sells subscriptions for our Granicus Experience Cloud offering helping state agencies and programs digitize the interaction between government and its constituents.
- Nurture and maintain complex existing accounts and foster market expansion within the designated territory.
- Serve as a trusted advisor to clients, offering strategic guidance and proactively addressing challenges or concerns.
- Negotiate contract renewals and service agreements, securing favorable terms while ensuring client retention and satisfaction.
- Collaborate closely with the Marketing Team to ensure a robust lead pipeline and effective lead nurturing.
- Craft and communicate compelling value propositions to prospective clients, highlighting the unique benefits of our solutions.
- Facilitate collaborative selling opportunities with partners, leveraging synergies to maximize sales potential.
- Lead pursuit teams for larger-scale opportunities, orchestrating efforts for comprehensive client engagement.
- Guide and educate prospects through the purchasing journey, providing insights and assistance as needed.
- Develop and execute a comprehensive sales plan aimed at surpassing predefined sales targets.
- Gain deep insight into intricate customer requirements across operational, business, and technical domains, tailoring solutions accordingly.
- Independently create and deliver customized presentations on Granicus, showcasing its potential to revolutionize public engagement strategies.
- Coordinate internal resources, including sales support, marketing, and solution consultants, to deliver compelling pitches and proposals.
- Oversee all aspects of sales activities within the assigned territory, from prospecting and tracking to opportunity management, revenue forecasting, and contract negotiation.
- Actively pursue leads generated through personal efforts and marketing initiatives, ensuring no opportunity is left untapped.
- Assist in formulating sales strategies in collaboration with the management team, drawing on market insights and client feedback.
- Maintain meticulous documentation of all interactions, activities, and correspondence in our Salesforce CRM system.
- Prepare and deliver quarterly business reviews to Sales Management, Senior Management, and peers, providing comprehensive insights into sales performance and market trends.
- Be prepared to travel approximately 50% of the time to engage with clients and prospects effectively.
Qualifications
- 5+ years of Public Sector sales experience in IT, information services, or business services sold on a subscription model.
- Demonstrated effectiveness selling through partners, resellers and/or integrators.
- Effective Prospecting and Opportunity Closure: Demonstrates a track record of successfully identifying and nurturing sales leads through both direct outreach and in-person engagements, culminating in the successful closure of opportunities.
- Proficient in CRM Utilization: Proficiently utilizes customer relationship management software to efficiently track leads, manage opportunities, and streamline sales processes, ensuring effective follow-up and nurturing of prospects.
- Adaptability in Fast-Paced Environments: Thrives in dynamic, fast-paced environments, adept at managing multiple tasks and priorities under tight deadlines to maximize sales productivity and responsiveness to client needs.
- Client-Centric Problem-Solving: Possesses a genuine passion for helping clients overcome challenges, employing exceptional problem-solving skills to tailor solutions that address their specific pain points and drive value.
- Solution-Oriented Sales Approach: Executes sales processes within a solution-oriented framework, focusing on building strong relationships with clients and delivering persuasive oral and written communication to effectively communicate value propositions and drive sales outcomes.
- Utilization of Technology for Sales Enhancement: Comfortable and experienced in leveraging technology tools and platforms to enhance sales effectiveness, utilizing digital resources to streamline processes, gather insights, and drive engagement with prospects.
- Navigating Complex Sales Environments: Skilled in navigating committee-driven sales environments characterized by multiple stakeholders and decision-makers, adept at building consensus and overcoming objections to drive successful sales outcomes.
- Influencing Abilities and Persuasive Communication: Capable of effectively persuading and influencing potential clients to consider our solutions, using compelling arguments and persuasive communication techniques to close deals.
- Interpersonal Effectiveness and Collaborative Relationship-Building: Skilled in building strong, trust-based relationships with clients and internal teams alike, fostering collaboration and cooperation to drive successful sales outcomes.
- Forward-Thinking and Strategic Mindset: Possesses a forward-thinking approach and strategic mindset, able to anticipate market trends and client needs to proactively tailor sales strategies for long-term success.
- Strong Customer Orientation and Result Orientation: Demonstrates a deep commitment to understanding and meeting customer needs, coupled with a relentless focus on achieving sales targets and delivering measurable results.
- Business Acumen: Exhibits a strong understanding of business principles and market dynamics, leveraging this knowledge to identify opportunities, mitigate risks, and make informed decisions that contribute to sales growth and profitability.
- Success Metrics: Proven to be capable of managing 30 or more active opportunities and meeting sales objectives by closing 15 or more opportunities per year.
- Capable of selling $100K+ deals as part of a diverse sales pipeline.
Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Benefits
- Flexible Time Off
- Medical (includes an option that is paid 100% by Granicus!), Dental & Vision Insurance
- 401(k) plan with matching contribution
- Paid Parental Leave
- Employer-paid Short and Long Term Disability Insurance, Group Term Life Insurance and AD&D Insurance
- Group legal coverage
- And more!
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| đź“Ť | Be aware of the location restriction for this remote position: USA, UK, Canada, India, Australia, New Zealand |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
USA, UK, Canada, India, Australia, New Zealand
|
|
Job Type
full-time
|
Posted
Mar 15, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA, UK, Canada, India, Australia, New Zealand |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
