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Data Analysis
Business Analyst
@Granicus
[Hiring] Business Analyst @Granicus
Mar 14, 2025 - Granicus is hiring a remote Business Analyst. đź’¸ Salary: unspecified. đź“ŤLocation: Costa Rica.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This Business Analyst role lives within the customer engagement arm of the Granicus’ Digital Services Implementation Team and is a key member of the Implementation Services (IS) team. This team helps customers (government agencies) create valued online services, and partners with customers to enhance the way that government organizations support their communities through strategic experience management.
What your impact will look like here:
- Work closely with government clients and stakeholders to understand their specific processes, objectives, and challenges.
- Elicit, document, and prioritize clear and actionable requirements for AMANDA software implementations and enhancements within the gov tech sector.
- Utilize advanced SQL querying to analyze data and gain insights into government processes, aiding in requirements identification.
- Analyze and map current and future government processes to identify areas for improvement and optimization.
- Create detailed business requirement documents (BRDs), functional specifications, use cases, user stories, and process flow diagrams tailored to government agencies.
- Ensure that requirements are comprehensive, well-structured, and aligned with both government expectations and software capabilities.
- Facilitate effective communication between technical and non-technical stakeholders, ensuring a shared understanding of requirements within the gov tech context.
- Coordinate with software developers, project managers, and QA teams to accurately translate government business requirements into software features.
- Participate in the testing and validation of AMANDA software solutions for government agencies to ensure alignment with defined requirements and quality standards.
- Collaborate with QA teams to develop and execute test plans, ensuring comprehensive coverage of government-specific scenarios.
- Stay updated on industry trends, best practices, and advancements within the gov tech sector.
- Identify opportunities for software enhancements and process improvements based on government user feedback and evolving needs.
Qualifications
- 5+ years as a Business Analyst.
- Advanced SQL skills, including writing complex queries.
- Experience working with AMANDA software or similar platforms.
- Ability to work closely with government stakeholders, software developers, project managers, and quality assurance teams.
- Strong skills in gathering, analyzing, documenting, and communicating business and technical requirements.
- Experience optimizing government workflows and improving operational efficiency.
- Ability to ensure client satisfaction through effective requirement translation and solution delivery.
- Understanding of government processes and how they integrate with software solutions.
Requirements
- Responsible for Granicus information security by appropriately preserving the Confidentiality, Integrity, and Availability (CIA) of Granicus information assets in accordance with the company's information security program.
- Responsible for ensuring the data privacy of our employees and customers, their data, as well as taking all required privacy training in a timely manner, in accordance with company policies.
Benefits
- Remote-first company with a globally distributed workforce across the United States, Canada, United Kingdom, India, Armenia, Australia, and New Zealand.
- Building a transparent, inclusive, and safe space for everyone who wants to be a part of our journey.
- Employee Resource Groups to encourage diverse voices.
- Coffee with Mark sessions – Our employees get to interact with our CEO on very important and sometimes difficult issues ranging from mental health to work-life balance and current affairs.
- Microsoft Teams communities focused on wellness, art, furbabies, family, parenting, and more.
- Special guests from time to time to discuss issues that impact our employee population.
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| đź“Ť | Be aware of the location restriction for this remote position: Costa Rica |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Data Analysis
Data Analysis
|
Salary
đź’¸
unspecified
|
Remote
Location
Costa Rica
|
|
Job Type
full-time
|
Posted
Mar 14, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: Costa Rica |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
