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Order Fulfillment Analyst @Fortune Brands

[Hiring] Order Fulfillment Analyst @Fortune Brands

Mar 17, 2025 - Fortune Brands is hiring a remote Order Fulfillment Analyst. 💸 Salary: $40,000 - $60,500 usd. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

The Order Fulfillment Analyst is responsible for managing the day-to-day operations of domestic accounts from receipt of order to shipment. This position interfaces with various internal business partners to ensure orders meet each customer’s fill rate and on-time requirements. The person in this role communicates with external and internal customers and is responsible for managing orders by acting as a liaison in problem solving, research and disputes/resolutions.

  • Administer the order fulfillment process from receipt to shipment; includes monitoring production schedules, reviewing on-hand inventory levels/incoming inventory, partnering with manufacturing teams and shipping departments while implementing best practices
  • Ensure orders that need intervention are managed timely and accurately to release to the warehouse(s) to meet customer delivery dates
  • Identify and recommend process improvements to streamline and standardize company’s order administration processes
  • Troubleshoot order fulfillment issues (allocation, stock outs, EDI bomb-outs, workflow issues)
  • Resolve shipment discrepancies and prevent re-occurrences
  • Process orders within Commerce Hub for select accounts
  • Partner with various internal departments to effectively communicate changes and updates as necessary
  • Maintain department working documents for assigned accounts

Qualifications

  • Minimum three years’ experience working in a fast-paced supply chain, logistics, or manufacturing environment
  • Must be able to multi-task, problem solve, and develop long term solutions
  • Strong organizational, administrative, communication, prioritization/time management skills
  • Ability to make independent, sound decisions and judgment calls under pressure

Requirements

  • 3 to 5 years of experience in Oracle EBS applications
  • 1 to 3 years of experience with EDI order processing
  • 1 to 2 years of experience with Oracle Service Cloud
  • 1 to 2 years of experience with customer portals (CHUB, SPS Commerce Hub)
  • Advanced knowledge of Excel

Benefits

  • Comprehensive health plans
  • Market-leading 401(k) program with a company contribution
  • Product discounts
  • Flexible time off benefits
  • Inclusive fertility / adoption benefits
  • Numerous Employee Resource Groups to support inclusivity

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📍 Be aware of the location restriction for this remote position: USA
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Order Fulfillment Analyst @Fortune Brands
All others
Salary 💸 $40,000 - $60,500 usd
Remote Location
USA
Job Type full-time
Posted Mar 17, 2025
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📍 Be aware of the location restriction for this remote position: USA
Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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