[Hiring] Order Fulfillment Analyst @Fortune Brands
Mar 17, 2025 - Fortune Brands is hiring a remote Order Fulfillment Analyst. 💸 Salary: $40,000 - $60,500 usd. 📍Location: USA.
Role Description
The Order Fulfillment Analyst is responsible for managing the day-to-day operations of domestic accounts from receipt of order to shipment. This position interfaces with various internal business partners to ensure orders meet each customer’s fill rate and on-time requirements. The person in this role communicates with external and internal customers and is responsible for managing orders by acting as a liaison in problem solving, research and disputes/resolutions.
- Administer the order fulfillment process from receipt to shipment; includes monitoring production schedules, reviewing on-hand inventory levels/incoming inventory, partnering with manufacturing teams and shipping departments while implementing best practices
- Ensure orders that need intervention are managed timely and accurately to release to the warehouse(s) to meet customer delivery dates
- Identify and recommend process improvements to streamline and standardize company’s order administration processes
- Troubleshoot order fulfillment issues (allocation, stock outs, EDI bomb-outs, workflow issues)
- Resolve shipment discrepancies and prevent re-occurrences
- Process orders within Commerce Hub for select accounts
- Partner with various internal departments to effectively communicate changes and updates as necessary
- Maintain department working documents for assigned accounts
Qualifications
- Minimum three years’ experience working in a fast-paced supply chain, logistics, or manufacturing environment
- Must be able to multi-task, problem solve, and develop long term solutions
- Strong organizational, administrative, communication, prioritization/time management skills
- Ability to make independent, sound decisions and judgment calls under pressure
Requirements
- 3 to 5 years of experience in Oracle EBS applications
- 1 to 3 years of experience with EDI order processing
- 1 to 2 years of experience with Oracle Service Cloud
- 1 to 2 years of experience with customer portals (CHUB, SPS Commerce Hub)
- Advanced knowledge of Excel
Benefits
- Comprehensive health plans
- Market-leading 401(k) program with a company contribution
- Product discounts
- Flexible time off benefits
- Inclusive fertility / adoption benefits
- Numerous Employee Resource Groups to support inclusivity
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$40,000 - $60,500 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 17, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
