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Sales / Business
Institutional Account Management Lead
@OKX
[Hiring] Institutional Account Management Lead @OKX
Mar 21, 2025 - OKX is hiring a remote Institutional Account Management Lead. đź’¸ Salary: unspecified. đź“ŤLocation: EMEA.
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Role Description
We are seeking a Senior Account Manager (Team Lead) to join our team. The ideal candidate will have a solid understanding of financial markets alongside industry-specific knowledge. In addition, proficiency in both English and/or one additional language to liaise with external stakeholders and clients in the EMEA region.
- Spearhead a regional team of highly experienced and motivated professionals, driving the team to deliver solutions that align with client requirements.
- Prioritise and structure high-level deliverables by breaking them down into actionable, manageable tasks.
- Work closely with peers to support clients, leveraging your financial markets and technical expertise to proactively anticipate, determine and recommend solutions.
- Proactively drive regional revenue by continually analysing and assessing client needs.
- Handle a high volume of client enquiries, coordinate and delegate accordingly.
- Provide exceptional support to clients by ensuring timely responses and delivering accurate, valid, and comprehensive information.
- Work collaboratively across departments to troubleshoot client issues and resolve client pain-points.
- Provide rotational weekend and holiday coverage as and when needed.
Qualifications
- Robust product knowledge of OKX's product suite.
- Understanding of the nuances that differentiate OKX from the competition.
- Exceptional leadership skills to inspire and motivate the team.
- Strong drive for success while upholding the highest ethical standards and core company values.
- Ability to understand the core of any issue and tackle through to resolution.
- Strong commitment to providing unparalleled support to clients.
- Able to work on a shift basis, including weekends at times but not exceeding 5 days/week.
Requirements
- Proactivity in proposing solutions to anticipate client needs.
- Ability to resolve complex issues for team members.
- Experience in mentoring and leading cross-functional initiatives.
- Strong problem-solving attitude and ability to diagnose problems effectively.
Benefits
- Competitive total compensation package.
- L&D programs and Education subsidy for employees' growth and development.
- Various team building programs and company events.
- Wellness and meal allowances.
- Comprehensive healthcare schemes for employees and dependants.
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| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Sales / Business
Sales / Business
|
Salary
đź’¸
unspecified
|
Remote
Location
EMEA
|
|
Job Type
unspecified
|
Posted
Mar 21, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: EMEA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
