Account Manager @PartnerStack

[Hiring] Account Manager @PartnerStack

Mar 05, 2025 - PartnerStack is hiring a remote Account Manager. đź’¸ Salary: competitive salary. đź“ŤLocation: Canada.

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Role Description

We are seeking a strategic and customer-focused Account Manager to drive renewals and expansion within our existing customer base. The ideal candidate will have a strong SaaS background, excellent relationship management skills, and a proven ability to identify upsell and cross-sell opportunities. This role is ideal for someone who is equally motivated by building customer relationships and working cross-functionally, with the goal of maximizing revenue potential. As the founding member of this team, this is an exciting opportunity to build, grow and lead.

  • Manage Renewals & Expansion: Own the end-to-end renewal process, proactively engaging customers to ensure high retention rates while identifying and executing growth opportunities through upsells and cross-sells.
  • Build Strong Customer Relationships: Craft and implement tailored account plans that maximize customer value and drive revenue expansion.
  • Leverage Data & Insights: Analyze customer usage data, feedback, and market trends to inform engagement strategies, optimize contract negotiations, and strengthen customer value.
  • Collaborate Across Teams: Partner with Sales, Customer Success, Network Success, Product and Marketing teams to enhance the customer experience, and to drive adoption and growth.

Qualifications

  • 3+ years experience in B2B Account Management, Sales, or Customer Success within a SaaS environment
  • Proven track record of managing renewals and driving account expansion
  • Ability to analyze customer data and identify growth opportunities
  • A strong understanding and command of the consultative sales process
  • Self-motivated, proactive, and able to build processes and workflows
  • Comfortable with ambiguity and possess a growth mindset
  • Experience selling mid-market or enterprise SaaS

Benefits

  • A digital-first environment, so you can do your best work anywhere in Canada
  • A MacBook shipped to you and a budget for peripherals of your choice
  • Flexible working hours (in coordination with your team)
  • Flexibility to work abroad for up to 8 weeks at a time
  • Regular social events, even while working remotely
  • Annual peripheral refresh
  • Competitive salary and opportunities for promotion
  • High-quality health insurance, active from your first day
  • HSA and Wellness Accounts
  • Generous vacation and time off plan
  • Employee Stock Option Plan for everyone (ESOP)
  • RRSP with an employer matching component

Company Description

PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, we aim to build a kickass company.

We set every team member up for success so they can feel energized about their work, be passionate about excellence, and have room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.

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đź“Ť Be aware of the location restriction for this remote position: Canada
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Account Manager @PartnerStack
Sales / Business
Salary đź’¸ competitive salary
Remote Location
Canada
Job Type full-time
Posted Mar 05, 2025
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️
đź“Ť Be aware of the location restriction for this remote position: Canada
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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