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[Hiring] Customer Success Manager @PartnerStack
Mar 26, 2025 - PartnerStack is hiring a remote Customer Success Manager. đź’¸ Salary: competitive salary and opportunities for promotion. đź“ŤLocation: Canada.
Role Description
You’re passionate about working closely with our clients to maximize the value they are getting out of PartnerStack. You’re driven by understanding a client’s business goals and digging deep into their solution and providing insight and recommendations to help them achieve success.
- Focus on understanding the client's business needs and goals
- Provide strategic consultation on best practices
- Facilitating product training on PartnerStack functionality
- Monitoring product adoption and engagement
- Driving retention by demonstrating client successes to date and future opportunities
- Identifying any risks to the client's stated business goals
- Advocating on behalf of the client internally
- Expanding business by coaching clients in additional opportunities for growth
- Providing an exceptional level of service that turns clients into advocates
Qualifications
- 2+ years experience in customer success, customer experience or related roles
- Understands SaaS business and has an interest in keeping up with the industry
- Enjoys building relationships and cultivating positive client experiences
- Focuses on new and effective ways to provide value to the client
- Approaches problems with a creative mindset and is solution oriented
- Thrives in a fast paced environment and is able to learn on the job
Benefits
- A digital-first environment, so you can do your best work anywhere in Canada
- A MacBook shipped to you and a budget for peripherals of your choice
- Flexible working hours (in coordination with your team)
- Flexibility to work abroad for up to 8 weeks at a time
- Regular social events, even while working remotely
- Annual peripheral refresh
- Competitive salary and opportunities for promotion
- High-quality health insurance, active from your first day
- HSA and Wellness Accounts
- Generous vacation and time off plan
- Employee Stock Option Plan for everyone (ESOP)
- RRSP with an employer matching component
Company Description
PartnerStack is a fast-growing startup revolutionizing how SaaS companies go to market and scale revenue with partnerships. Beyond challenging the status quo and innovating great products, we aim to build a kickass company.
We set every team member up for success so they can feel energized about their work, be passionate about excellence, and have room to learn every day. That means you can experiment with creative tactics, have the freedom to fail and bounce back stronger — and make a career of a lifetime.
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| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
đź’¸
competitive salary and opportunities for promotion
|
Remote
Location
Canada
|
|
Job Type
full-time
|
Posted
Mar 26, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: Canada |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
