[Hiring] Senior Manager, Dealer Solutions Execution and Programs @J.D. Power

Role Description

The Senior Manager, Dealer Solutions Execution & Programs is responsible for leading and executing high-impact strategic initiatives across the Dealer Solutions portfolio. This role owns program delivery from concept through implementation, builds strong cross-functional partnerships, and drives alignment across Product, Commercial, Marketing, Customer Success, and Operations teams. The successful candidate will operate with a high degree of autonomy, earning trust through execution, sound judgment, accountability, and consistent delivery of results.

In this role, you will:

• Lead end-to-end execution of strategic initiatives, product launches, and business priorities from planning through implementation.
• Own project outcomes, establish clear plans, manage risks, and ensure successful delivery against business objectives.
• Lead cross-functional teams, driving alignment, decision-making, and accountability across stakeholders.
• Build trusted relationships with leaders and partners to influence outcomes and achieve results without direct authority.
• Anticipate challenges, remove obstacles, and independently resolve issues to maintain momentum on critical initiatives.
• Drive customer engagement programs, advisory councils, and strategic partnership initiatives.
• Develop executive-ready communications, progress updates, and recommendations for leadership.
• Identify and implement process improvements that enhance execution, operational effectiveness, and customer experience.

Qualifications

• 5-7+ years of program management, business operations, product launch, consulting, or cross-functional leadership experience.
• Proven ability to lead complex initiatives independently in a matrixed environment.
• Strong executive presence, communication, and stakeholder management skills.
• Demonstrated ability to influence decisions and drive results without direct authority.
• Strong problem-solving, organizational, and project management capabilities.
• Track record of building trust and credibility across teams and leadership levels.

Requirements

• Track record of building trust and credibility across teams and leadership levels.
• Experience in automotive, dealer technology, SaaS, or B2B technology environments.
• Experience leading customer-facing programs, advisory boards, or strategic partnerships.
• Experience supporting go-to-market initiatives and product launches.
• Familiarity with operational excellence and change management principles.
• Bachelor's degree in a related field preferred.
• MBA or other advanced degree is a plus.
• Demonstrated success leading cross-functional initiatives and driving results in a matrixed environment may be considered in lieu of formal education.

Benefits

• This position has a starting salary range of $108,000 - $126,000 per year.
• Eligible employees may participate in medical, dental, vision, disability, life insurance, retirement savings programs, paid time off, wellness programs, and other company-sponsored benefits.
• Benefits vary by country and employment status.