[Hiring] Lead Program Manager @CNX

Role Description

As a Lead Program Manager, you will lead strategic planning, execution, governance, and continuous improvement of large-scale automotive programs supporting OEMs, dealer networks, training consulting leads, and automotive retail initiatives. In this role, you will serve as the primary leader coordinating cross-functional teams across strategy, IT, analytics and reporting, client services, technology, creative services, and operations to deliver measurable business outcomes.

Some key responsibilities include but are not limited to:

• Lead end-to-end delivery of large, multi-million-dollar automotive programs across OEM, dealer network, and consultants.
• Manage dependencies across multiple workstreams, vendors, platforms, and stakeholders to keep programs moving forward.
• Serve as the primary program lead for OEM and dealer-facing stakeholders, building trusted relationships with executive sponsors and key decision-makers.
• Excel skills (Advanced Excel skills including complex data manipulation) and understanding of sales trends and objectives.
• Ability to understand multiple workstreams regarding reporting information that may contain multiple excel files from OEM and support client with long term plan to automate.
• Ability to work with several different client business owners with different requirements which relate to the overall business objectives as a whole.
• Evaluate new technologies, AI capabilities, and automation opportunities that align with business objectives.
• Drive operational excellence through standardized processes, governance discipline, and continuous improvement initiatives.
• Work alongside other Program Managers and help coordinate deliverables and objectives with Operations teams, Data Analysts, Creative Teams, Technology Teams, Operations Leaders, and Vendor Partners.
• Define priorities and foster a culture of accountability, collaboration, and high performance.
• Collaboration with existing Program Managers well versed in the day to day requirements of the program.
• Identify risks impacting profitability, delivery commitments, capacity planning, and staffing strategies.
• Develop and maintain program roadmaps, timelines, risk registers, governance frameworks, and delivery plans.
• Establish program KPIs, business outcome measures, and performance reporting aligned with client objectives.
• Facilitate quarterly business reviews, executive briefings, and strategic planning sessions.
• Translate client business objectives into actionable marketing, technology, analytics, and operational initiatives.
• Ensure alignment between OEM brand standards and retailer marketing execution.
• Manage program budgets, forecasts, resource plans, and financial performance against contractual and operational targets.
• Drive innovation through personalization, segmentation, and data-driven marketing approaches.
• Develop executive dashboards and reporting that provide visibility into program health and business impact.

Qualifications

• Deep automotive industry knowledge, including experience supporting OEMs, dealer networks, or automotive retail initiatives.
• Strong program management expertise with the ability to lead complex, large-scale marketing programs from strategy through execution.
• Strong excel skills and understanding of Power BI Platform and sales reporting.
• Ability to build trusted relationships with executive stakeholders, client partners, dealer-facing teams, vendors, and cross-functional delivery teams.
• Skilled at translating business objectives into clear roadmaps, workstreams, deliverables, KPIs, and measurable outcomes.
• Experience leading teams across marketing strategy, analytics, client services, technology, creative services, operations, and vendor partners.
• Use data to assess program performance, results, risks, and opportunities.
• Comfortable managing budgets, forecasts, resource plans, risks, dependencies, and delivery commitments.
• Communicate clearly and confidently in internal and client facing meetings.
• Thrive in a fast-paced environment where collaboration, accountability, and continuous improvement matter.

Requirements

• Experience with Salesforce, Automotive Cloud, Dealer Management Systems, Customer Data Platforms, or marketing automation technologies.
• Experience using AI or automation tools to improve productivity.
• Experience developing executive dashboards, governance frameworks, risk registers, and performance reporting.

Benefits

• The base salary range for this position is $85,000 - $100,000 plus incentives that align with individual and company performance.
• Benefits available to eligible employees in this role include medical, dental, and vision insurance.
• Comprehensive employee assistance program.
• 401(k) retirement plan.
• Paid time off and holidays.
• Paid learning days.