[Hiring] Program Manager @Spring Health

Role Description

The Program Manager, Alma leads program management across Alma—driving cross-functional coordination, stakeholder alignment, and execution across a portfolio of Alma initiatives and accounts. This role is intentionally broad and dynamic: the Program Manager will flex across different Alma projects as priorities shift, bringing structure, clarity, and momentum wherever it’s needed most. This is a full-time, remote role reporting to the Senior Director, Strategic Operations.

• Lead program management across a portfolio of Alma projects, including planning, timelines, stakeholder alignment, and follow-through.
• Flex across different Alma initiatives as priorities evolve, standing up structure quickly for new or ambiguous workstreams.
• Serve as a primary operational lead, driving progress against commitments, milestones, and service expectations.
• Drive clarity on priorities, owners, decision points, and next steps across workstreams and teams.
• Maintain visibility into program progress, risks, and dependencies, and escalate issues early with clear mitigation plans.
• Collaborate across Analytics, Marketing, Product, Operations, and other partners to support strong program execution.
• Align stakeholders on timelines, dependencies, handoffs, and readiness needs across workstreams.
• Review and integrate cross-functional inputs to ensure plans and materials reflect account and program context.
• Serve as a trusted operational partner to internal and external stakeholders, supporting readiness, change management, and adoption.
• Partner on reporting and business reviews, ensuring materials are accurate, actionable, and aligned to commitments.
• Build and improve program management processes, tools, and operating rhythms that strengthen visibility, accountability, and execution across Alma.

Qualifications

• 4-6+ years of experience in program management, operations, customer-facing delivery, or similar cross-functional roles.
• Strong experience leading complex, multi-stakeholder work in ambiguous or fast-changing environments.
• Comfort moving across multiple concurrent projects and adapting quickly to shifting priorities.
• Proven ability to drive outcomes through influence rather than direct authority.
• Strong operational judgment and ability to balance competing priorities and constraints.
• Excellent communication, organization, and stakeholder management skills.
• Ability to synthesize cross-functional inputs into clear plans, priorities, and next steps.
• Track record of identifying risks early and driving practical solutions.
• Experience improving processes or operating models to support stronger execution.

Requirements

• The target base salary for this role is $80,000 - $92,000 and is part of a competitive total rewards package including benefits.
• Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations.
• We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay.

Benefits

• Health, Dental, Vision benefits start on your first day at Spring.
• You and your dependents also receive access to One Medical accounts.
• HSA and FSA plans are available, with Spring contributing up to $1K for HSAs, depending on your plan type.
• Employer sponsored 401(k) match of up to 2% for retirement planning.
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
• Competitive paid time off policies including vacation, sick leave, and company holidays.
• At 6 months tenure with Spring, parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents.
• Access to Noom, a weight management program—based in psychology, that’s tailored to your unique needs and goals.
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
• Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription.
• Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care.
• Up to $1,000 Professional Development Reimbursement a year.
• $200 per year donation matching to support your favorite causes.