[Hiring] Senior Product Manager @DB3 Mobile

Role Description

Meal Ticket is seeking a Senior Product Manager to own and evolve the TrackMax+ product portfolio, our platform serving the foodservice distribution industry. This is a high-impact role for a product leader who understands complex B2B workflows, combines strong customer empathy with commercial judgment, and can translate business needs into a clear product strategy and roadmap.

You will own the product lifecycle end to end — from customer discovery and problem definition through prioritization, delivery, launch, and ongoing measurement. Working closely with Engineering, Design, Data, Sales, Customer Success, and Marketing, you will help modernize the TrackMax+ experience, address customer and competitive gaps, improve reporting and data capabilities, and bring differentiated capabilities to market.

This role is ideal for someone who thrives in a scale-up environment, is comfortable navigating ambiguity, and takes ownership of turning complex problems into simple, valuable product experiences.

What You Will Do

• Define Product Strategy and Roadmap
  • Own the TrackMax+ product vision, strategy, roadmap, and backlog.
  • Translate company strategy, customer needs, competitive intelligence, and business performance into clear product priorities and measurable outcomes.
  • Develop a balanced roadmap spanning customer and competitive gaps, reporting and analytics, data integrations and exchange, user experience improvements, platform modernization, and product innovation.
  • Evaluate opportunities for new capabilities, including AI-powered insights and workflow automation.
  • Assess investment requirements, dependencies, and trade-offs.
  • Communicate roadmap priorities, rationale, risks, and progress clearly to stakeholders and leadership.
• Lead Customer Discovery and Product Innovation
  • Build a deep understanding of foodservice distributors, their business models, operating workflows, and the challenges they face.
  • Establish a consistent voice-of-customer cadence through customer interviews, advisory sessions, field engagement, support feedback, and collaboration with Sales and Customer Success.
  • Translate customer insights and market research into well-defined problems, opportunities, and product hypotheses.
  • Distinguish underlying customer needs from individual feature requests.
  • Partner with Design to develop concepts, prototypes, and experiments.
  • Maintain a strong understanding of the competitive landscape.
• Drive Product Planning and Delivery
  • Partner with Engineering and Design to translate product strategy into prioritized, actionable requirements and delivery plans.
  • Own the product backlog, ensuring initiatives have clear problem statements, scope, requirements, acceptance criteria, dependencies, and success measures.
  • Make timely prioritization decisions.
  • Work closely with engineering leaders to understand technical constraints.
  • Coordinate across teams and workstreams to manage dependencies.
  • Participate in product planning, sprint ceremonies, roadmap reviews, and other product development lifecycle activities.
  • Adapt priorities based on customer feedback, business performance, technical discoveries, and changing market conditions.
• Improve Reporting, Data and Platform Capabilities
  • Drive improvements to reporting and analytics.
  • Identify opportunities to improve data accessibility, integrations, imports and exports.
  • Partner with Engineering and Data teams to ensure reporting and data capabilities are reliable and scalable.
  • Prioritize user experience improvements.
  • Support platform modernization initiatives.
  • Balance modernization work with visible customer value.
• Lead Go-to-Market and Drive Adoption
  • Partner with Sales, Marketing, Customer Success, and Support to prepare and execute product launches.
  • Develop clear value propositions, positioning, release communications, enablement materials, and customer adoption plans.
  • Ensure internal teams understand new capabilities.
  • Monitor feature adoption, engagement, customer feedback, and business outcomes after launch.
  • Use quantitative and qualitative insights to identify adoption barriers.
  • Close the feedback loop by incorporating post-launch learnings into the product roadmap.
• Measure Outcomes and Maintain Product Accountability
  • Define success measures for product initiatives before delivery begins.
  • Establish and monitor appropriate product KPIs.
  • Use product usage data, customer feedback, operational metrics, and business performance to evaluate results.
  • Communicate progress, trade-offs, risks, and outcomes transparently to stakeholders.
  • Take end-to-end accountability for product decisions and results.

Qualifications

• 7+ years of product management experience, ideally in B2B SaaS or enterprise software.
• Experience owning a product, product area, or portfolio from strategy and discovery through delivery, launch, and optimization.
• Demonstrated ability to translate complex customer and business problems into clear product strategies, roadmaps, and executable plans.
• Experience working with cross-functional Engineering, Design, Data, Sales, Marketing, and Customer Success teams.
• Experience in foodservice distribution, supply chain, distribution management, ERP, procurement, inventory, financial workflows, or another operationally complex B2B domain is a strong asset.
• Experience with reporting, analytics, data integrations, or workflow-intensive software is an advantage.

Requirements

• Strong customer discovery skills, including interviewing customers, synthesizing feedback, and validating opportunities.
• Demonstrated ability to prioritize competing demands and make sound trade-offs.
• Experience managing roadmaps, backlogs, product requirements, dependencies, and release plans.
• Strong analytical skills and comfort using data to inform product decisions and measure outcomes.
• Experience with Agile product development practices and tools such as Jira, Confluence, Miro, or similar platforms.
• Understanding of software architecture, APIs, integrations, and data concepts sufficient to collaborate effectively with technical teams.
• Experience launching products or features and driving adoption through cross-functional go-to-market execution.

Benefits

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Flexible work hours and remote work options.
• Professional development opportunities.
• Generous vacation and paid time off policies.

Company Description

Meal Ticket and MarketMan are building the technology that help empower the people that feed our communities. Meal Ticket connects food distributors with the restaurants they serve, making ordering, invoicing, and payments simple for everyone involved. MarketMan gives restaurant operators the tools to manage inventory, purchasing, and costs so they can focus on the food and the guests. Together we cover the whole supply chain, from the distributor's warehouse to the restaurant's back door.

We're growing fast and are a team that live our values: Making our Customer’s Day; Unleashing Your Superpower; Working as One and Making the Impossible Possible.