[Hiring] Vice President of Operations @MultiPro Property Solutions

Role Description

Are you a strategic operations leader who thrives in fast-paced, high-growth environments? Do you enjoy building high-performing teams, optimizing operational performance, and partnering with executive leadership to drive business results? If so, MultiPro Property Solutions wants you on our team.

Reporting to the President, MultiPro, the Vice President of Operations will plan, direct, coordinate, and oversee MultiPro activities in the organization, ensuring development and implementation of efficient operations, cost effective systems to meet current and future needs of the organization, and delivering on the value proposition to our clients. Their duties include:

• Consulting with senior leadership to determine business goals or initiatives.
• Visiting with Regional Directors to relay information about company needs.
• Reviewing operational data to make inferences about the organization’s success.

Qualifications

• 10+ years of leadership experience managing multi-site operations and geographically dispersed teams.
• Experience leading large operational organizations, preferably within service-based and contractor-driven environments.
• Strong understanding of financial performance metrics, budgeting, and operational planning.
• Experience leading sales teams and overseeing customer experience initiatives.
• Ability to take business initiatives from concept to implementation while aligning teams and resources.
• Exceptional ability to communicate complex ideas clearly and influence stakeholders across the organization.
• Creative, analytical thinker who can identify opportunities, solve complex challenges, and drive change.
• Strong organizational and project management skills with the ability to manage multiple priorities.
• Bachelor’s Degree preferred; MBA strongly preferred.
• Experience working within a private equity-backed company preferred.

Requirements

• Drive Operational Strategy
• Influence, implement and communicate the strategic direction of the MultiPro organization.
• Partner with the President in defining change management initiatives and act as the change leader responsible for the successful adoption of key initiatives.
• Maintain an understanding of the market, competitive properties within the region, and all other pertinent market forces.
• Collaborate with executive leadership to develop and meet company goals while supplying expertise and guidance on operations projects and systems.
• Create a culture of operational excellence, both within the market teams and throughout the company.
• Develop clear performance metrics and create systems to continuously track and improve against them.
• Foster a culture of safety, consistency, accountability, and continuous improvement.
• Develop short-and long-term regional plans that drive maximum sales revenue and align with organizational goals.
• Hire and develop service-minded, exceptional associates, unleashing their potential to succeed.
• Manage budget and resource planning to ensure the company is prepared to meet new operational challenges.
• Collaborate with marketing to determine proper sales and retention channels.
• Actively support efforts to simplify and enhance the client experience.
• Support the company’s diligence process through identifying risks and opportunities.
• Establish, communicate, and implement organizational-related policies, practices, standards, and safety measures.
• Manage vendor relationships, including vendor performance, service agreements, and negotiations.
• Identify, recommend, and implement new processes, technologies, and systems to improve operational effectiveness.
• Perform other duties as assigned.

Benefits

• Health Benefits: Medical, dental, and vision coverage for you & your family, plus HSA with employer contributions and Flexible Spending Accounts.
• Financial Security: 401k with company match, life and disability insurance, AD&D, and business travel coverage.
• Flexible Time Off: No preset accruals—manage your time and work-life balance your way, plus 10 company-paid holidays.
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center.
• Additional Perks: Referral bonuses, pet insurance, associate assistance programs, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.