[Hiring] Supervisor, Recovery @Centene Corporation

Role Description

Manage the workflow and all activities related to the investigation, review, resolution, recovery and settlement of complex claims issues along with Revenue Cycle Management.

• Flexibility to work remote from home anywhere in the United States.
• Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.
• Supervise the daily tasks and manage work flow of the recovery & revenue cycle management team to ensure performance standards are met.
• Monitor, evaluate and communicate business processes changes to the team, including aging review meetings.
• Investigate and respond to escalated or complex issues.
• Assist team with responding and resolving questions or issues from customers.
• Monitor and analyze various reports, including aging activity, accounts receivable credits, and cash to revenue.
• Monitor unapplied payments for missing EOB and communicate to the team what needs to be obtained.
• Serve as the internal point person for questions and concerns related to recoveries and revenue cycle management.
• Monitor in and outbound customer and insurance payer calls to ensure service level standards are met.
• Responsible for employee management including hiring, motivating, coaching and counseling staff.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Bachelor’s degree or equivalent experience.
• 2+ years of medical billing, recovery, or revenue cycle management experience.
• Previous experience as a lead in a functional area or managing cross functional teams on large scale projects.

Requirements

• Pay Range: $56,200.00 - $101,000.00 per year.

Benefits

• Comprehensive benefits package including competitive pay.
• Health insurance.
• 401K and stock purchase plans.
• Tuition reimbursement.
• Paid time off plus holidays.
• Flexible approach to work with remote, hybrid, field or office work schedules.
• Total compensation may include additional forms of incentives.
• Benefits may be subject to program eligibility.