[Hiring] Parts & Inventory Coordinator @Scale-X Solutions

Role Description

This is a remote position.

PERMANENT AU DAYSHIFT, REMOTE/WFH PHILIPPINES

Position Title: Parts & Inventory Coordinator

Employment Type: Part-time 20 hours per week (Will transition to full time based on performance)

Schedule: 9:00am WA Time

VA RATE: $9

Our client is looking for a detail-oriented and organised Parts & Inventory Coordinator to provide remote support to the onshore parts team. The role will primarily focus on maintaining accurate parts and inventory information, updating and monitoring purchase and sales orders in NetSuite, following up on outstanding information, monitoring stock levels and helping the team stay on top of parts availability and delivery timeframes. The successful candidate will be proactive, comfortable working with data and systems, and confident following up with different team members to ensure information is accurate and up to date.

Qualifications

• Previous experience in parts coordination, inventory administration, purchasing, order processing, logistics administration or a similar role.
• Experience working with ERP, inventory management or order management systems.
• Strong attention to detail and accuracy when working with part numbers, quantities, orders and inventory data.
• Strong follow-up skills and the ability to proactively chase missing information.
• Ability to identify discrepancies, delays and information that does not line up.
• Strong organisational and administrative skills.
• Proficiency in Microsoft Office, particularly Excel.
• Strong written and verbal English communication skills.
• Ability to work independently and manage multiple tasks and priorities.

Requirements

• Update NetSuite with accurate PO ETAs based on supplier confirmations, shipment details and other reliable information.
• Update Sales Orders with backorders and relevant parts information.
• Add and link Purchase Orders to Sales Orders where required.
• Maintain accurate and up-to-date parts and order records.
• Identify and correct duplicate records and inconsistent part names or descriptions.
• Assist with basic NetSuite quotes and parts-related customer enquiries.
• Monitor parts availability and stock levels across branches.
• Identify parts that may need to be transferred between branches and flag these to the relevant team member.
• Prepare lists of parts that may need to be ordered based on stock levels and average lead times.
• Monitor parts on order and expected delivery dates.
• Assist with inventory-related projects as required.
• Eventually assist with running and checking inventory cycle counts.
• Follow up with the parts team for missing information required to update NetSuite and other records.
• Monitor OneDrive for relevant parts and order information.
• Follow up on documents or details that have not yet been provided.
• Flag discrepancies, delays or potential issues, such as parts that are unlikely to arrive in time to meet requirements.
• Keep the relevant team members informed of changes, delays and outstanding actions.
• Provide quick parts and inventory updates when requested.
• Prepare reports such as:
• Quantity on hand by branch
• Total stock quantities
• Parts currently on order
• Expected delivery dates/ETAs
• Provide accurate information to support purchasing and inventory decisions.
• Maintain accurate and organised records across NetSuite and other systems.
• Assist with basic customer service queries received through the parts email.
• Support the parts team with administrative and inventory-related tasks.
• Assist with other parts, inventory or system projects as requested.

Company Description