[Hiring] COCO Manager @bp

Role Description

Bp is reimagining energy for people and our planet. We provide heat, light and mobility to customers worldwide. We’re fundamentally redefining what we do, so we can reach net zero by 2050 or sooner. We also have a strong mission to help the whole world reach net zero too – working across our industry to improve people’s lives.

Join us as a COCO Manager! This is an operational role accountable for the delivery of HSSE, financial, operational, customer and people performance across a portfolio of company-operated sites (COCO). The role combines operational excellence, commercial performance management and people leadership to ensure sites are operated safely, compliantly and profitably, while developing high-performing teams and delivering superior customer experience.

• Manage a portfolio of company-operated sites to deliver outstanding performance against HSSE, Customer, Financial and People measures.
• Lead, mentor and develop Site Managers and site teams, creating a high-performing, customer-focused and safety-led culture.
• Develop frontline teams through site staff lifecycle with a focus on recruitment, onboarding, retention, recognition, training and capability development.
• Ensure sites are operated in line with bp operational procedures, policies, HSSE requirements and brand standards.
• Drive performance improvements across fuel, convenience and foodservice through effective KPI management and execution excellence.
• Improve site profitability through sales growth, cost control, labor model optimization, waste management and effective utilization of retail assets.
• Promote and drive continuous improvement in customer experience, operational standards, compliance and business performance.
• Build and maintain a strong safety culture, ensuring full compliance with legal, regulatory and company requirements.
• Exercise a high degree of autonomy, judgement and decision-making in leading operational, people and business matters.
• Manage operational incidents, compliance findings and audit actions, ensuring timely resolution and sustainable corrective actions.
• Build strong relationships with key partners and collaborate across multiple functions to deliver business objectives and critical initiatives.
• Support and lead the implementation of strategic business initiatives and operational change programs within the assigned portfolio of sites.

Qualifications

• Higher Education Degree strongly preferred.
• Significant Retail Operations experience, including field / multi-site management.
• Experience leading, coaching and developing large frontline teams.
• Proven track record of delivering safety, financial, operational and people performance.
• Broad understanding of Retail business processes and performance drivers.
• Experience in leading site staff: labour performance, staff engagement and people processes, in coordination with P&C advisory.
• Strong partner and relationship management capability.

Requirements

• People Leadership
• Performance Management
• Coaching & Developing Others
• HSSE Leadership
• Communication & Influence
• Stakeholder Management
• Customer Focus
• Operational Leadership
• Retail Eye For Business
• Retail Standards, Policies & Procedures
• Decision Making & Judgement
• Relationship Management
• Agile Approach
• Growth Mindset
• Maximise Value
• Build Enduring Capability
• Energise People

Benefits

• Excellent working environment and employee benefits.
• Open and inclusive culture.
• Great work-life balance.
• Tremendous learning and development opportunities.
• Life and health insurance.
• Medical care package.
• Flexible working options.
• Collaboration spaces in a modern office environment.

Travel Requirement

Up to 75% travel should be expected with this role.

Relocation Assistance

This role is not eligible for relocation.

Remote Type

This position is fully remote.