[Hiring] Operations & Logistics Specialist @Massive Rocket

Role Description

We’re looking for an Operations & Logistics Specialist to own the operational workflows that keep our people and business running smoothly. You’ll work across People Operations, payroll, finance operations, travel, events, and internal systems , ensuring everything is accurate, timely, and well organised. This is a hands-on role for someone who enjoys ownership, improving processes, and making sure the details behind a growing company are handled properly.

• Own end-to-end employee lifecycle operations, from contracts and onboarding through role changes, payroll updates, and offboarding.
• Prepare and manage offer letters, employment contracts, addendums, and other people documentation, ensuring accuracy and timely execution.
• Coordinate monthly payroll, contractor invoices, expenses, and approvals, ensuring payments are accurate and on time.
• Manage company travel, accommodation, transport, itineraries, and employee travel queries.
• Plan and coordinate company events, offsites, venues, vendors, and on-the-ground logistics.
• Maintain accurate records across employee data, leave, sick days, bookings, expenses, contracts, and operational documentation.
• Act as a key point of contact for HR and operational queries, resolving issues efficiently and escalating when required.
• Manage SOWs, Change Orders, signatures, and documentation to ensure complete and accurate records.
• Continuously improve operational workflows, documentation, and internal processes to make them more efficient and scalable.
• Build and maintain automation and workflow improvements that reduce manual work, data entry, and errors.

Qualifications

• 3+ years of experience in People Operations, HR Operations, Business Operations, Finance Operations, or a similar role.
• Strong experience managing employee lifecycle processes, contracts, documentation, and HR administration.
• Hands-on experience with payroll, contractor payments, expenses, and financial administration.
• Excellent organisational skills with exceptional attention to detail and accuracy.
• Experience coordinating travel, events, offsites, vendors, and company logistics.
• Comfortable managing confidential employee and financial information with discretion.
• Strong ownership mindset with the ability to manage multiple priorities and deadlines independently.
• Strong communication skills and confidence working with employees, vendors, and internal stakeholders.
• Process-oriented and proactive, with a track record of identifying ways to improve operational workflows.
• Comfortable working with HRIS, payroll, expense, e-signature, and other business systems.
• Experience using automation tools to reduce manual processes and improve data accuracy.
• Comfortable working in a fast-paced, growing, and internationally distributed environment.

Requirements

• Experience in a startup, scale-up, agency, or remote-first company.
• Experience managing operations across multiple countries or regions.
• Familiarity with tools such as HRIS, payroll platforms, expense management, e-signature, and workflow automation tools.
• Basic understanding of employment compliance and payroll requirements across multiple markets.

Benefits

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else.
• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win.
• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond.
• Remote‑First for Life – Work from wherever you feel your best.
• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter.
• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable.