[Hiring] Material Logistics Inventory Specialist @Cynet Systems

Role Description

This position is responsible for managing consignment, trunk stock, and tool inventory for the field organization. The role assists field personnel with spare parts, tool, and test inventories while providing reporting and analysis related to inventory management. Additional responsibilities include preparing and performing annual physical inventory activities in accordance with accounting guidelines.

• Key interactions for this position include Customer Administration, Memphis Returns, Regional Service Managers, Customer Service Engineers, CSML, third-party logistics providers, Finance, calibration providers, the Customer Care Center, and Tool Center staff.
• Provide inventory support services over the phone and online for all CSEs and other partners.
• Support Customer Administration with the resolution of service report errors, reversals for incorrect billings, and serial number error escalations related to the installed base.
• Support Memphis Returns by resolving return processing errors and issues, proactively identifying areas of improvement to reduce errors, and researching missing parts with CSML.
• Coordinate, schedule, and execute physical inventory activities with Field Management in a timely manner.
• Perform reconciliation of inventory between SAP, CSE, and Calibration with minimal variance.
• Work closely with CSEs and Management to address escalations, perform material recounts, and follow up on transaction errors during physical inventory counts.
• Manage error handling related to inventory management, including purchase order posting errors and tool order failures.
• Generate reports and provide analysis as needed.

Qualifications

• Associate's degree required; Bachelor of Science in Supply Chain Logistics is preferred.
• 5+ years of successful experience in material logistics and inventory management.
• Proficiency in technical skills including SAP and Microsoft Office.
• Strong decision-making abilities and the ability to multi-task in a fast-paced environment.

Company Description