[Hiring] Travel RN Case Manager @Trinity Health

Role Description

In collaboration with other internal and external disciplines, directs and coordinates the care of patients from admission to transfer or discharge. Supports intentions of cost-effective utilization of hospital resources, minimizing out-of-pocket expenses for patients, providing customer support to our internal and external customers, appropriate utilization of resources, and patient advocacy.

Qualifications

• Valid license as an RN. BSN Required, Masters preferred.
• BLS Certification Required.
• 3-5 years Case Management experience, hospital or community-based.
• A personal presence characterized by honesty, integrity, and caring.
• Comfortable operating in a collaborative, shared leadership environment.
• Exceptional interpersonal and relationship-building skills.
• Ability to simultaneously address and prioritize multiple projects, demands, and issues.
• Excellent verbal and written communication skills, presentation skills, and advanced analytical skills.
• Demonstrated high degree of self-motivation, assertiveness, and goal-attaining capabilities.
• Effective negotiation, persuasive, business planning, and communication skills.
• Ability to be flexible and adaptable to changing processes and schedule requirements.
• Knowledge of budget processes, quality improvement, report distribution, The Joint Commission standards, state, and federal regulations, six sigma, and LEAN methodologies.
• Proficient in common software applications and electronic medical records (Word, Excel, PowerPoint).

Requirements

• Knows, understands, incorporates, and demonstrates the mission, vision, and values of Trinity Health.
• Assesses, plans, evaluates, and coordinates management of patient care including discharge planning and utilization needs.
• Coordinates with the interprofessional team in meeting patient care goals.
• Establishes partnerships with site Patient Experience champions.
• Identifies discharge needs and determines the appropriate level of care for patient transition.
• Ensures all appropriate clinical information is provided to outside agencies.
• Communicates pertinent information to the appropriate members of the patient care team.
• Identifies and eliminates barriers to effective patient stay management.
• Pursues professional development opportunities and maintains licensure.
• Advocates for patient legal, social, and ethical rights.
• Refers quality issues and poor utilization of services to appropriate sources.
• Coordinates/facilitates patient/family education.
• Educates hospital leadership and colleagues on current case management practices.
• Provides consultation regarding patient stay options, financial considerations, psychosocial concerns, and ethical issues.
• Documents pertinent assessments, interventions, transitions, and outcomes for patients.
• Utilizes computer systems.
• Maintains knowledge of applicable Federal, State, and local laws and regulations.

Benefits

• Rooted in our Mission and Core Values, we honor the dignity of every person.
• Recognize the unique perspectives, experiences, and talents each colleague brings.
• We are an Equal Opportunity Employer.