[Hiring] Senior Practice Clinical Manager @CVS Health

Role Description

The Senior Practice Manager’s role is a full-time position working at least 40 hours a week. This leadership role reports to the Area Director (AD) and leads a team of NPs, PAs, and/or LVNs/LPNs in achieving clinical quality standards and business and financial objectives. The Senior Practice Manager will have accountability to the business performance of clinics in their assigned region as well as the clinical and professional performance of their assigned clinic team.

Major Job Duties and Tasks

• Quality Practice
  • Accountable for clinic team performance in achieving and maintaining clinical practice excellence, coding compliance, and adherence to clinic protocols and practice guidelines.
  • Work in partnership with the Senior and Field Educators, and Senior Clinicians to ensure effective programs for provider training, education, and development.
  • Leads interprofessional practice with internal and external physicians in support of collegial, consultative, and coordinated care delivery.
  • Reviews clinical, educational, quality, and safety metrics, dashboards, and information for the purpose of meeting the organization's clinical and quality safety standards.
  • Understand, articulate, and ensure compliance with State Provider Practice Acts, State Board regulations, regulatory agency standards, and policies of the organization.
  • Works in collaboration with the organization’s quality and patient safety teams to support continuous quality improvement efforts and maintain patient safety.
• Team Building & Talent Development
  • Continually evaluates effectiveness and identifies opportunities for operational, programs, and/or system enhancements.
  • Evaluate and assess inputs regarding clinical performance and professional practice within the region and reacts in a timely manner.
  • Accountable for effective bidirectional team and leadership communications.
  • Accountable for the Provider Experience as it relates to best practices in professional standards, performance management, employee relations, healthcare administration, and management.
• Healthcare Administration & Management
  • Plan, implement, and supervise MC services within the region.
  • Develop intervention strategies and assess outcomes consistent with continuous process improvement.
  • Manage fiscal responsibilities to budget (payroll, travel).
  • Ensure appropriate use of business tools, systems, policies, and procedures in accordance with organizational standards.
  • Works in partnership with AD and Business Operations Partners to review business metrics in order to identify and implement growth initiatives and operational improvements.
  • Maintain up-to-date knowledge of clinical practice, patient care standards, healthcare policy, evidence-based practice, outcome measurement, patient safety, quality improvement, and risk management.
• Professionalism and Leadership
  • Provide visionary thinking on issues that impact the healthcare team.
  • Critically analyze regional issues after review of the evidence.
  • Utilize change theory to plan for the implementation of organizational changes.
  • Establish mechanisms that provide for early identification and mentoring of staff with leadership potential.
  • Create an environment that facilitates the team to initiate actions that produce results.
  • Integrate high ethical standards and core values into everyday work activities.
  • Ensure that providers are actively involved in decisions that involve their practice.

Qualifications

• Current board certification as a Family Nurse Practitioner or a Physician Assistant.
• Current active, unrestricted state licensure to practice as a FNP or a PA.
• 5 years work experience as an Advanced Practice Nurse or a Physician Assistant.
• 2 years experience managing teams.
• Effective communication and relationship building skills.
• Clinical practice knowledge.
• Patient care delivery and work design knowledge.
• Demonstrated leadership.
• Demonstrated professionalism and business skills.
• Personal and professional accountability.
• Understanding of health care financing.
• Strategic management.
• Supports the organization's professional governance structure.

Preferred Qualifications

• Prior experience in a retail health setting.

Education

• Master's Degree level Family Nurse Practitioner program with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role.
• Or in select states, Master of Science in Physician Assistant Studies (or other health-related Master's Degree or equivalent experience together with Bachelor of Science in Physician Assistant Studies) with current National Board Certification and State of Employment license to practice in the role.

Pay Range

The typical pay range for this role is: $110,467.00 - $237,930.00. This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Benefits

• Comprehensive and competitive mix of pay and benefits.
• Medical, dental, and vision coverage.
• Paid time off.
• Retirement savings options.
• Wellness programs and other resources, based on eligibility.

Application Information

We anticipate the application window for this opening will close on: 11/12/2026. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws.