[Hiring] Clinical Product & Quality Pharmacist @Visits

Role Description

The Clinical Product & Quality Pharmacist helps shape the future of pharmacy practice through healthcare technology. We are seeking a licensed pharmacist to join our product team, translating clinical expertise into intuitive, accurate, and reliable software that supports pharmacists in delivering patient care.

This specialist role translates clinical guidelines, pharmacy practice standards, and regulatory requirements into software functionality, as well as tests and validates clinical workflows, decision logic, and product accuracy before release.

In collaboration with our Policy & Implementation Coordinator, Product Manager, Product Designer, and Head of Engineering, this role defines and validates clinical requirements, clarifies pharmacy workflows, and conducts testing to verify clinical accuracy and implementation of approved requirements. The specialist may also consult pharmacist subject-matter experts to obtain additional clinical insight and validate specialized clinical requirements.

Estimated Time Commitment: 10 hours per week

Qualifications

• Licensed pharmacist (PharmD) with current or prior experience in pharmacy practice.
• Demonstrated knowledge of clinical practice guidelines, evidence-based recommendations, pharmacy workflows, practice and patient safety standards, pharmacy federal and state regulations, and practice-related policies.
• Experience translating clinical requirements into clear, structured documentation or operational workflows.
• Strong analytical skills and attention to detail when evaluating clinical accuracy and workflow logic.
• Ability to communicate complex clinical concepts clearly to technical and non-technical stakeholders.
• Strong written communication, organization, and documentation skills.
• Ability to work independently, prioritize high-impact activities, and collaborate effectively within a small, fully remote, cross-functional team.

Requirements

• Research clinical practice guidelines, drug information, evidence-based recommendations, pharmacy protocols, and relevant clinical standards.
• Translate clinical requirements into structured workflows, functional specifications, decision criteria, clinical rules, and acceptance criteria.
• Verify clinical interpretations against authoritative sources and maintain appropriate citations and supporting documentation.
• Consult pharmacist subject-matter experts, as needed, to obtain additional clinical insight, validate interpretations, and clarify specialized pharmacy practice requirements.
• Identify ambiguous clinical requirements, conflicting guidance, and potential patient safety concerns, escalating issues to appropriate stakeholders.
• Maintain traceable documentation of clinical decisions, source references, and changes to clinical requirements.
• Coordinate with the Policy & Implementation Coordinator to understand applicable regulatory and policy requirements and incorporate approved requirements into clinical workflows and product specifications.
• Collaborate with the Product Manager to clarify clinical requirements, prioritize clinical needs, and incorporate them into product planning and development tickets.
• Partner with the Product Designer to validate pharmacy workflows, clinical terminology, information presentation, and user interactions.
• Work with the Head of Engineering to clarify clinical logic, resolve implementation questions, and ensure developed functionality aligns with approved clinical specifications.
• Communicate clinical requirements, decisions, and testing findings clearly to technical and non-technical stakeholders.
• Identify unresolved clinical questions and dependencies that could affect product functionality or quality and coordinate their resolution with appropriate stakeholders.
• Conduct manual testing to verify product functionality against approved clinical requirements, regulatory specifications, and documented acceptance criteria.
• Develop and execute test scenarios covering clinical workflows, clinical decision logic, pharmacy practice requirements, and applicable jurisdiction-specific functionality.
• Verify that forms, calculations, decision criteria, workflow logic, and other clinical functionality behave as documented.
• Test positive, negative, boundary, and exception scenarios to identify inaccurate clinical outputs, workflow defects, and inconsistencies with approved regulatory requirements.
• Document test cases, results, discrepancies, supporting evidence, and defects so engineering can reproduce and resolve issues.
• Collaborate with the Product Manager and Head of Engineering to prioritize defects, verify corrections, and perform regression testing of affected functionality.
• Coordinate with the Policy & Implementation Coordinator when testing requires clarification of regulatory or policy specifications.
• Escalate potential patient safety concerns and unresolved clinical or regulatory discrepancies promptly.
• Maintain practical processes for clinical source verification, requirements review, manual testing, and version control.
• Review customer feedback, reported issues, and product changes for potential clinical implications.
• Recommend improvements to clinical workflows and product functionality based on pharmacy practice, user needs, testing results, and evolving clinical guidance.
• Maintain essential clinical reference materials and communicate high-priority updates.

Benefits

• Part-time role with flexible hours. Prefer availability Mon-Fri.
• Fully remote.

Company Description

• Limited to candidates residing in California, Illinois, Iowa, Maryland, Massachusetts, and New York.
• This organization participates in the E-Verify program.