[Hiring] Patient Engagement Programs Manager @Natera

Role Description

We are seeking a highly organized Patient Engagement Program Manager to join our Oncology Marketing team. This position will translate patient-engagement strategy into flawlessly executed programs. The Program Manager will lead cross-functional project plans, support advocacy initiatives, coordinate event logistics, consolidate performance metrics, and manage related budgets to strengthen brand awareness and patient impact.

• Lead and manage cross-functional patient-engagement projects from brief through launch, ensuring on-time, on-budget, and on-brand delivery.
• Serve as the primary contact for selected patient-advocacy organizations, managing sponsorship deliverables and co-branded assets.
• Coordinate logistics for educational and promotional events, including booth assets, shipping, staffing schedules, and lead-capture technology.
• Consolidate marketing metrics from Digital Analytics and prepare executive dashboards linking engagement to pipeline and patient KPIs.
• Track line-item spend, reconcile invoices, and maintain accurate budget forecasts.
• Drive production timelines for patient videos, case studies, blogs, and other storytelling assets in partnership with Creative and Medical Affairs.

Qualifications

• 4–10 years of project or program-management experience in diagnostics, pharmaceutical, biotechnology, healthcare marketing, or patient advocacy.
• Experience working in Oncology or another regulated healthcare environment.
• Direct or indirect experience with patient-focused educational campaigns and advocacy engagements.
• Bachelor’s degree required; advanced degree in a healthcare, science, or business field preferred.

Requirements

• Strong project-management discipline with the ability to create detailed timelines, RACIs, and risk-mitigation plans.
• Excellent organizational skills and budget stewardship.
• Ability to distill complex scientific information into clear, patient-friendly language.
• Confident communicator who can “lead up” and present progress to executive leaders regularly.
• Proficiency with project-management platforms and the Microsoft Office and Google Workspace suite.
• Comfort navigating legal/compliance review cycles in a fast-paced environment.

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits, and much more.
• Generous employee referral program.

Company Description

Natera™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to make personalized genetic testing and diagnostics part of the standard of care to protect health and enable earlier and more targeted interventions that lead to longer, healthier lives.

The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers, and many other professionals from world-class institutions, who care deeply for our work and each other. When you join Natera, you’ll work hard and grow quickly. Working alongside the elite of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.