[Hiring] Marketing Success Manager @Ekwa Marketing

Role Description

As a Marketing Success Manager, you own both the client relationship and the marketing results behind it. You'll manage a portfolio of practice owners, lead their strategy and review meetings, keep their campaigns performing, and be the reason they renew and grow with us. It's a role that blends account management with real accountability for ROI.

• Act as the dedicated point of contact for your portfolio, building long-term, trusted relationships.
• Lead review and strategy meetings; drive retention, renewals, and satisfaction, and spot churn risk early.
• Track campaign performance across SEO, website, social, reputation, and paid ads, and push for better ROI.
• Turn marketing data into clear business value — more leads, more new patients, more revenue.
• Present results in plain language and manage expectations with professionalism and empathy.
• Bridge clients and Ekwa's specialist teams so deliverables stay aligned to client goals.
• Identify opportunities to grow accounts through services that genuinely benefit the client.

Qualifications

• Degree in Marketing, Business, Communications, or equivalent experience.
• 1+ years in client success, account management, or digital marketing — agency experience preferred.
• Working knowledge of SEO, websites, social media, online reputation, and paid advertising.
• Confidence with performance data and marketing analytics tools.
• Excellent spoken and written English and a strong presence on calls with North American clients.
• Organised, proactive, and able to run multiple accounts at once.
• Healthcare, dental, or professional-services client experience is an advantage.

Requirements

• Since we deal with US clients, you are expected to work 8 hours a day, between 6.30 PM and 5.30 AM (this is non-negotiable).
• Working 8 hours a day is a must.
• You must work additional hours based on requirements (if needed only).
• You must be 100% committed to completing your work according to the given deadlines.

Benefits

• WFH - Work from the comfort of your own home.
• EPF/ETF - Each employee should enroll in the EPF/ ETF as per the Sri Lankan labor law.
• Legitimate work-at-home company - Bizycorp adheres to the Sri Lankan Shop and Office Act.
• Remuneration - Starting from 110,000 LKR (Inclusive of Basic + Fixed allowances). You will be eligible for a probation confirmation increment after 06 months. (Conditions apply).
• More Benefits - Paid Leave, Selected Professional Training & Certification programs, Annual Rewards - Based on performance and role. (Conditions Apply) plus many more.
• You will get exposure to international clients and opportunities for growth and knowledge in the marketing field.
• You will be part of a diverse team of 250+ employees who come from multiple cultures and backgrounds worldwide, including Sri Lanka, Pakistan, the United States, and Canada.
• We do not offer part-time roles, so only apply if you are serious about committing to our company full-time.