[Hiring] Marketing Operations Coordinator @Glassworks London

Role Description

We are looking for a highly organised, proactive Marketing Operations Coordinator to keep approved day-to-day marketing activity moving reliably from action to completion. Reporting to the Marketing Lead, you will coordinate campaign actions, social publishing, PR and influencer administration, gifting, records and follow-up. This is an operational role for someone who enjoys creating order, following through and making sure agreed work actually gets done.

Location / Working Pattern

• Location: Full-time remote role.
• Applicants may be based outside the UK but must work substantially within UK business hours.

Key Responsibilities

• Maintain accurate marketing actions, owners, deadlines and dependencies in Asana and shared trackers.
• Turn agreed meeting actions and campaign plans into clear, controlled follow-up.
• Maintain marketing calendars and campaign milestones and chase overdue actions or missing information.
• Schedule and publish approved social content, support routine platform administration, and check captions, links, assets and timings.
• Support routine social engagement and approved correspondence, escalating sensitive or substantive interactions.
• Execute approved PR and influencer outreach and maintain accurate contact, response and follow-up records.
• Coordinate gifting, samples, product requests, shipping, returns and creator deliverables.
• Coordinate routine agreements, permissions and documentation through approved processes.
• Track PR coverage, influencer outputs and outstanding commitments through to completion.
• Coordinate practical administrative and logistical requirements for approved marketing activity and campaigns.
• Organise campaign assets, documents and shared records.
• Compile reporting inputs and identify missing information or evidence.
• Escalate blockers, unclear ownership or decisions requiring specialist or management input.
• Support other recurring marketing administration and coordination as required.

What We’re Looking For

• Strong organisation, prioritisation and attention to detail.
• Independently coordinating multiple workflows and deadlines.
• Professionally chasing actions across several stakeholders.
• Following work through to completion without continual prompting.
• Identifying missing information or blockers and escalating appropriately.
• Strong written English and professional communication.
• Confidence using task-management tools, spreadsheets and shared records.
• Practical experience in marketing operations, social publishing, PR, influencer coordination, gifting or similar work.
• Reliable remote working and the ability to work effectively with a UK-based team.

What Success Looks Like

• Marketing actions and deadlines are accurate and current.
• Routine work progresses without repeated management chasing.
• Social publishing, outreach, gifting and sample activity are completed reliably and on time.
• Blockers and overdue commitments are surfaced early.
• Completed work is clearly evidenced.
• Senior marketing team members spend less time administering routine activity and more time on higher-value work.