[Hiring] Marketing Operations Manager @SafetyWing

Role Description

We're looking for a Marketing Operations Manager on a fixed-term contract of 6-12 months, covering a team member's planned leave. You'll keep a busy marketing department organized and moving. That means tracking projects across the team, running the regular team meetings, making sure decisions turn into action, and keeping leadership informed.

This is an operations and project management role for someone with real marketing know-how. You won't set strategy or run channels. You will need to understand how campaigns, launches, webinars, and events come together, so you can spot what's missing, what's late, and what needs a decision.

You'll report to our Head of Marketing and work closely with campaign, content, creative, events, lifecycle, and sales colleagues across our consumer and B2B businesses.

What you'll do

• Keep the department's work moving
• Keep a clear view of projects running at the same time across the team: their deadlines, dependencies, and risks.
• Run the department's recurring meetings, write down decisions, and make sure actions get done.
• Follow up with contributors and clear routine blockers yourself. When a decision is needed, bring leadership clear options.
• Send leadership short, regular updates on progress, risks, and what needs attention.
• Help campaigns and launches come together
• Help campaign leads turn priorities into plans with clear owners, timelines, deliverables, and launch dates.
• Coordinate the moving parts across copy, design, web, email, events, and Sales follow-up so launches land on time.
• Check that each launch is ready: assets, follow-up journey, Sales handoff, and basic tracking, as agreed with the campaign lead.
• Spot gaps early and raise them, such as a campaign with no follow-up or a launch nobody owns.
• Keep the basics in good shape
• Keep the team's processes practical and repeatable. Improve them where it helps, without adding admin.
• Keep our project management setup current and well used.
• Pull together routine updates from existing reports and dashboards when leadership needs them.
• Hand back cleanly
• Learn how the department runs from the current Marketing Operations Manager before their leave, and take over agreed responsibilities step by step.
• Document what you run so the hand back is smooth. Keep a short record of what changed and what's still open.

Qualifications

• Around 4 or more years in marketing operations, marketing project management, program management, or a similar role inside a marketing team.
• A strong record of keeping many projects moving at once, with people who don't report to you.
• Enough marketing experience to understand how campaigns, launches, webinars, events, and Sales handoffs work, and to tell when something isn't ready.
• Comfort with project management tools, a CRM, and marketing automation. HubSpot experience is a plus.
• Clear, proactive written communication on a remote team, and sound prioritization. You know when to handle something yourself and when to escalate.
• Able to start immediately, and comfortable joining a team mid-stride for a defined period.

Benefits

• Fully remote work environment – work from anywhere globally.
• Our own global safety net, giving you worldwide health, income, and travel coverage.
• Potential to unlock equity compensation, yearly home office allowance, and more!