[Hiring] Director, Client Partner @Tinuiti

Role Description

As a Director, Client Partner, you will own strategic, executive‑level client relationships for a defined set of accounts, build integrated multi‑channel plans tied to client objectives, and lead client touchpoints that turn insight into decisions. You’ll interrogate briefs, bring competitive and scenario thinking, and orchestrate cross‑functional trade‑offs so plans are measurable and actionable. You’ll convert complex platform, competitive, and Bliss Point App insights into clear narratives (“what, so what, now what”), champion product‑ and measurement‑led ways of working, and raise operating standards so teams deliver predictable, high‑quality outcomes. You’ll develop leaders, reduce risk through formal reviews and playbooks, and partner with centralized Ops/Finance on delivery quality and financial discipline - while you stay focused on client success and growth.

Qualifications

• 10+ years in client leadership within performance marketing (scaling Small and Medium-sized Businesses), with repeated success driving growth and efficiency.
• 4+ years people leadership (managing ICs and managers): hiring, coaching, performance management, and succession planning.
• Executive relationship leadership and expectation setting; adept at complex alignment and change leadership.
• Cross‑channel literacy (Search, Social, Display/TV & Audio, Commerce/Retail Media, Lifecycle/CRM, Creative) with strong measurement acumen (forecasting, KPI trees, MMM/incrementality literacy).
• Bliss Point fluency (or similar): translate MMM / Incrementality / Forecasting / Brand / Creative insights into investment and testing decisions; partner effectively with Product/Analytics.
• Financial fluency via partnership: can read/interpret margin/utilization, pricing constructs, staffing/capacity signals, and forecasts; holds Ops/Finance accountable for excellence (without executing those mechanics).
• BA/BS required; advanced degree preferred or equivalent.

Requirements

• Own end‑to‑end integrated, multi‑channel planning for assigned accounts and present at client touchpoints.
• Build trusted relationships with director/VP‑level stakeholders; expand the stakeholder map.
• Connect investment and testing recommendations to measurable outcomes.
• Drive performance, optimization, and transparency.
• Lead or co‑lead new‑business pursuits with BD.
• Build and demonstrate deep working knowledge of the Bliss Point App Suite.
• Define simple success measures by objective and partner with Analytics/Econometrics to design the measurement approach.
• Synthesize multi‑source, multi‑channel data into clear stories and investment cases.
• Apply practical and strategic knowledge of at least two marketing channels.
• Lead through ambiguity with a human‑centered approach.
• Promote a culture of accountability and performance.

Benefits

• Unlimited PTO: Time to rest, recharge, and enjoy life unplugged.
• Healthcare: Medical, Dental, Vision, Life & Disability, Flex Spending Accounts.
• Retirement: Match up to 4% of your contributions at 100%.
• Perks and Wellness: Fringe, Forma, Unlimited Telemedicine and Teletherapy available at no cost, Thankful giving, Equity.
• Parental Leave: Birthing parents receive 16 weeks of leave with 100% pay (partners 12 weeks).
• Learning and Development: On-demand learning, mentorship program, leadership and management development programs and resources.