[Hiring] Associate Manager, Consumer Promotions Strategy @DoorDash USA

Role Description

As a Consumer Promotions Strategy Associate Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to one of the Managers of the Consumer Promotions Strategy team within our Consumer Retention Marketing team.

You’re excited about this opportunity because you will…

• Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle
• Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans
• Develop a first-of-its-kind promotions playbook for our Strategic Bets workstream that aggregates and balances goals across key stakeholders
• Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure
• Partner with our Retention Marketing and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S.
• Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform
• Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams

Qualifications

• Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics
• Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance
• Intermediate to strong analytical/SQL skills; able to build forecasting models for marketing campaigns
• Advanced Excel skills to perform complex functions
• Experience translating data into applicable insights for partners
• Strong stakeholder management and interpersonal skills
• Experience interacting with AI tools (e.g., Claude, ChatGPT, etc.) and the ability to learn new tools quickly
• Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems

Benefits

• Comprehensive health benefits
• 401(k) plan with employer matching
• 16 weeks of paid parental leave
• Wellness benefits
• Commuter benefits match
• Paid time off and paid sick leave in compliance with applicable laws
• Medical, dental, and vision benefits
• 11 paid holidays
• Disability and basic life insurance
• Family-forming assistance
• Mental health program

For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.

For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked, and paid sick time accrued at 1 hour for every 30 hours worked.

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants.

The national base pay range for this position within the United States, including Illinois and Colorado: $108,800 — $160,000 USD.