[Hiring] Customer Marketing Specialist @Canto
Mar 05, 2025 - Canto is hiring a remote Customer Marketing Specialist. 💸 Salary: unspecified. 📍Location: USA.
Role Description
As a Customer Marketing Associate, you’ll play a key role in turning happy customers into brand advocates. You'll work closely with cross-functional teams, including Customer Success, Sales, and Product Marketing, to create compelling customer communications, manage advocacy initiatives, and help execute marketing campaigns.
- Assist in the development and execution of customer marketing campaigns, including email, social, and content initiatives.
- Support and grow customer advocacy programs, such as case studies, testimonials, and online reviews.
- Build and nurture customer relationships to drive advocacy and long-term loyalty.
- Keep our customer marketing assets organized and easy to access.
- Ensure accurate customer logo usage in marketing materials while supporting design efforts.
- Coordinate events and webinars that engage and excite our customers.
- Partner with Customer Success and Sales to identify and amplify customer success stories.
- Manage customer communications, including newsletters, product updates, and engagement emails.
- Track and report on campaign performance to optimize strategies and improve results.
Qualifications
- 1–3 years of experience in marketing, customer advocacy, or a related field.
- Strong communication and writing skills with an ability to craft engaging customer-focused content.
- Experience supporting marketing campaigns, events, or customer engagement initiatives.
- Highly organized with strong attention to detail and project management skills.
- Experience with customer advocacy programs (case studies, testimonials, online reviews) preferred.
- Familiarity with marketing automation tools and CRM platforms such as Churnzero, Salesforce, and Hubspot preferred.
- A natural relationship-builder who enjoys connecting with customers.
- Strong problem-solving skills and a proactive mindset.
- Ability to collaborate across teams and adapt in a fast-paced environment.
- Data-driven approach with an eye for optimizing marketing efforts.
- Creative thinker with a passion for customer storytelling and brand advocacy.
Benefits
- Start-Up Spirit: Embrace the excitement and flexibility of a growing company.
- Hands-On Impact: Your work directly contributes to our success.
- Learning by Doing: Our growth plans provide real-time learning.
- Close-Knit Team: Enjoy a tight-knit, supportive work environment.
- Open Communication: We value transparency and open dialogue.
- Problem-Solver's Paradise: Apply creativity to real-world challenges.
- Work-Life Harmony: We respect the balance between personal and professional life.
- Growth Opportunities: As we grow, so do opportunities for our team.
- Cultural Exchange: Learn from diverse colleagues in a global setting.
Company Description
Canto is reshaping the digital asset management (DAM) landscape. Our platform offers a singular source for brands to organize, access, and share digital assets, amplifying content value, accelerating production, and ensuring brand consistency. At Canto, we're more than a DAM solution; we're a catalyst for brand evolution.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
unspecified
|
Posted
Mar 05, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
