[Hiring] Personal Injury Pre-Litigation Case Manager @EvenUp

Role Description

As a Pre-Litigation Associate, you’ll serve as a critical operations expert, ensuring every case is handled with exceptional accuracy, urgency, and care. You will play a pivotal role in driving pre-litigation personal injury cases through their critical early stages. This includes:

• Initiating claims
• Managing and organizing medical records
• Obtaining police reports
• Coordinating care for clients
• Overseeing demand preparation
• Resolving final liens
• Managing cases through to completion

This is a remote role for experienced professionals who excel in high-volume, detail-critical environments and who take pride in meticulous casework that directly impacts client outcomes.

This is a remote role that can be based anywhere in the United States.

What you’ll do:

• Open insurance claims and serve as the primary liaison with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of treatment outcomes.
• Identify and proactively resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and ensure milestones are met with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.
• Uphold the highest standards in documentation, file integrity, and communication.

Qualifications

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Highly detail-oriented, organized, and self-motivated.
• Excel at process execution in fast-paced, high-volume environments.
• Communicate clearly and professionally with clients, medical providers, attorneys, and insurers.
• Take ownership of your work and hold yourself to high standards of quality and accountability.
• Comfortable working independently in a remote setting, with strong time management skills.

Benefits

• Choice of medical, dental, and vision insurance plans for you and your family.
• Additional insurance coverage options for life, accident, or critical illness.
• Flexible paid time off, sick leave, short-term and long-term disability.
• 10 US observed holidays, and Canadian statutory holidays by province.
• A home office stipend.
• 401(k) for US-based employees and RRSP for Canada-based employees.
• Paid parental leave.
• A local in-person meet-up program.
• Hubs in San Francisco and Toronto.

(Please note the above benefits & perks are for full-time employees)

Notice to Candidates

To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page.

Please note that EvenUp may use AI notetakers and other recording devices in the recruiting process. If you interview with us, with your consent, we may record your conversations and summarize them into notes for internal use. Recording is optional, and declining will not affect your candidacy.

EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.