[Hiring] Senior Identity Access Management Analyst @Fidelity Canada

Role Description

You will be working remote as part of Fidelity’s dynamic working arrangement. We are seeking an experienced CyberArk Subject Matter Expert (SME) to provide technical expertise and support for our Privileged Access Management (PAM) environment. This role will focus on CyberArk onboarding, troubleshooting, operational support, automation, and continuous improvement. This position will be responsible for the day-to-day processing of Identity Access Management (IAM) requests at Fidelity Canada.

• Day-to-day processing of access requests, including initial new hire setup, access updates, and termination of access while meeting departmental SLA's and IAM targets.
• Perform access reviews to identify potential security issues such as excessive privileges, separation of duties conflicts, and inappropriate access; act as SME for FIL and FMR access attestations.
• Manage and maintain Job Roles to ensure access remains current and aligned with business needs; perform job role management activities and ensure timely processing of datafeeds.
• Follow RBAC (Role Based Access Control) and least privilege frameworks by reviewing IAM and AD reports, identifying anomalies, supporting audit requests, and addressing audit issues in a timely manner.
• Seek opportunities for process improvements and automation of IAM processes, including enhancing IAM reporting and operational efficiency.
• Lead application onboarding activities by acting as SME, configuring application requests in MyAccess, ensuring application catalogs meet FIL standards, coordinating with the SailPoint team, and representing IAM on business onboarding calls.
• Support internal and external audits by serving as the primary SME, gathering evidence, conducting pre-audit assessments, and implementing remediation plans following audit findings.
• Provide advanced CyberArk technical support and troubleshooting.
• Perform health assessments and manage operational support queues.
• Onboard Canadian applications to PAM and support automated access provisioning.
• Partner with Application Owners to assess requirements, review designs, and ensure onboarding readiness.
• Enhance PAM capabilities through automation and agile delivery.
• Support PAM governance and segregation of duties for critical applications.
• Collaborate with vendors, stakeholders, and the FIL PAM team to implement and support PAM solutions.

Qualifications

• College degree required; a university degree in Information Technology or a related field is preferred, or equivalent work experience.
• 5+ years of experience; preferable IAM experience within an enterprise environment or related experience in Information Security.
• Strong organizational skills, must be able to handle multiple initiatives/tasks at the same time.
• Must be detail oriented and process driven.

Requirements

• 3+ years of hands-on CyberArk experience.
• Strong knowledge of CyberArk PAM and its core components.
• Minimum CyberArk Defender certification.
• Strong troubleshooting and analytical skills.
• Experience with PAM onboarding, administration, and access provisioning.
• Strong communication skills and the ability to work effectively across technical and business teams.

Benefits

• Base Salary and Discretionary Performance Bonus: Total annual cash compensation (base salary plus target bonus) ranges from $85,000 to $101,000, based on your experience and qualifications.
• RRSP Contribution: After 6 months of employment, we invest in your future with an RRSP contribution—no employee matching required.
• Flexible working arrangements - 100% remote, hybrid, and in office options.
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy.
• Parental leave top-up to 100% of your salary for a period of 25 weeks.
• Up to $650 for home office equipment.
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice.
• Diversity and inclusion programs, including an active network of Employee Resource Groups.
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation.