[Hiring] Workday Functional Consultant @Cynet Systems

Role Description

Serve as the primary functional lead supporting Workday HCM production. Partner closely with HR, Payroll, Benefits, Talent, Recruiting, and IT stakeholders to manage:

• Production incidents
• Service requests
• System enhancements

Lead root cause analysis and coordinate resolution across functional and technical teams while providing governance for Workday configuration changes. Responsibilities include:

• Reviewing and approving solution designs for functional enhancements
• Coordinating testing activities for Workday releases and production deployments
• Monitoring production health
• Recommending continuous improvements
• Supporting post-go-live stabilization activities
• Mentoring offshore and nearshore AMS teams

Qualifications

• Bachelor's degree in Business, HR, Information Systems, or related discipline
• 6–10+ years of Workday HCM functional experience
• Strong knowledge of Core HCM, Business Processes, Security, Organizations, Position Management, Supervisory Organizations, and Reporting
• Experience leading Workday production support
• Experience interacting directly with business stakeholders
• Strong incident management and prioritization skills
• Excellent communication and leadership abilities

Requirements

• Multiple Workday certifications
• Experience leading AMS or Managed Services teams
• Experience with Workday implementations and post-production stabilization
• Experience supporting global HR organizations
• Knowledge of ITIL service management practices

Benefits

• Pay Range: $47.00hr - $52.00hr