[Hiring] Senior People Partner @Hometree Group

Role Description

You'll be the senior People Partner for Installs: around 100 colleagues across three parts of the division, our southern-based installer businesses in Cornwall and Kent, each with its own brand and local reputation; our central Installs team in London; and our remote CORGI HomeHeat boiler installation team, dispersed across the country.

The installer businesses are entrepreneurial companies that have joined our Group, and part of the job is helping them keep what makes them distinctive while getting real value from the scale, investment and support that now sits around them. You'll be the first point of contact for installer management and a trusted advisor to the Director of Operations and Director of Commercial who run the division, working directly with both office and field-based teams. You'll sit on the Senior Management team for Installs alongside the Chief Commercial Officer, the Director of Operations, the Director of Commercial and other senior stakeholders, contributing as a member of that team rather than only as its people adviser.

Much of the job is translation: making the case for where a Group approach genuinely adds value, and making sure our frameworks are shaped by what actually works for an installer and an engineer on a roof. It's an autonomous role, you'll own your populations, build your own plans and make your own calls, with escalation the exception rather than the rhythm of the job and because we're a lean team, we'd like someone with a generalist streak who will get stuck in when the centre is stretched.

Responsibilities

• First point of contact for installer management: Be the person MDs, managers and employees call on first, before something becomes a problem, not after.
• Partner the division's leadership: Sit on the Installs Senior Management team and work hand in glove with the Director of Operations and Director of Commercial.
• Build local People plans: Own a People plan for each of your populations, built around that population's actual challenges.
• Own employee relations end to end: Run the full range of ER across a dispersed, field-based population.
• Bridge Group and local: Be clear with leaders on where a consistent Group approach is necessary.
• Partner your People peers: Work closely with the Head of People Operations, Head of Reward and Head of Talent Acquisition.
• Build manager capability: Invest in their confidence and capability so more is handled well, and handled early.
• Retention and attrition: Own the retention agenda for a workforce where replacing a qualified engineer is expensive and slow.
• Talent, succession and key-person risk: Know who the critical people are in each business.
• Workforce planning: Support leaders on resourcing, capacity and skills planning.
• Reward in local labour markets: Partner the Head of Reward on pay, bonus and incentive decisions.
• Health, wellbeing and absence: Own physical, field-based workforce occupational health.
• Change: Support the people side of change as the Group grows and matures.
• People data: Use attrition, absence, engagement and performance data to spot risk early.
• Get stuck in: Pick up more operational people activity when the central team is stretched.

Qualifications

• Senior partnering experience: Significant experience as a People Partner or HR Business Partner at a senior level.
• Field-based workforce experience: Supported engineers, installers, technicians or trades.
• Autonomous and self-directed: Can hold your own with experienced, commercially-minded leaders.
• At home in both worlds: Experience in both close-knit businesses and larger, structured organisations.
• Entrepreneurial environments: Partnered founders and owner-managers.
• Strong on ER: Confident owning the full range of cases end to end.
• Generalist range: Comfortable moving between strategic partnering and hands-on operational HR.
• Commercial: Frame people decisions in terms of cost, risk, capacity and revenue.
• Data-led: Use people data to make your case.
• Location and travel: Based in the south of England, able to travel to Cornwall and Kent at least quarterly.

Requirements

• Multi-entity or multi-site group experience: Partnering separate legal entities or trading brands.
• Post-acquisition integration: Experience supporting businesses through acquisition and integration.
• Renewables or home services: Familiarity with solar, heat pump, or home installation businesses.

Benefits

• 25 days holiday plus bank holidays and your birthday.
• Discounted gym membership across over 100 UK gyms and free fitness, wellness and nutrition apps.
• Support for your mental health, wellbeing and career coaching via Oliva.
• EV Salary Sacrifice through the electric car scheme.
• Free boiler & home emergency cover with Hometree, plus 40% discount for friends & family.
• Menopause support from Stella, including friends & family access.
• Cycle to work scheme.
• Regular team socials including Summer and Winter parties.