[Hiring] Senior People Operations Coordinator @CodePath

Role Description

You run the day-to-day onboarding work for Claude Corps fellows, from signed offer through completion of required employment steps. You send instructions, track progress, maintain employee records, and coordinate payroll and benefits setup.

The Senior HR Business Partner owns the overall onboarding process and handles sensitive questions and exceptions. You complete the work, keep fellows informed, and flag issues early.

You work closely with recruiting, the Claude Corps program team, Finance, and our HR service providers. Between onboarding waves, you help maintain records, coordinate offboarding, and improve processes so the team is ready for the next cohort.

What You’ll Do

• Coordinate fellow onboarding
• Manage onboarding for each cohort, including:
  • Offer tracking
  • Background checks
  • I-9 verification
  • Employee information collection
  • HRIS setup in CoAdvantage
  • Benefits enrollment
• Track required employment steps and deadlines, ensuring fellows are ready to start on time and records are complete and accurate
• Maintain a centralized onboarding tracker, proactively identifying outstanding items, potential delays, and issues requiring escalation
• Coordinate with Finance on onboarding clearances and flag sensitive or compliance-related concerns to the Senior HR Business Partner
• Be the primary point of contact for fellows
• Serve as the primary point of contact for onboarding questions, providing timely, clear, and supportive communication
• Send onboarding instructions, reminders, and updates so fellows understand what to expect and what actions they need to take
• Resolve routine questions and coordinate with the appropriate HR partners on benefits, system issues, or policy-related matters
• Manage the HR inbox with care, discretion, and consistent follow-through
• Maintain systems and improve processes:
  • Keep employee records, onboarding trackers, process documentation, the Notion hub, and relevant Fellow Handbook resources accurate and up to date
  • Support offboarding and ongoing employee record maintenance between onboarding cohorts
  • Create clear, repeatable workflows that support larger cohorts and allow additional team members to step in when needed
  • Use AI and automation to reduce repetitive work, improve efficiency, and maintain accuracy as the program grows

Qualifications

• Experience coordinating high-volume onboarding, people operations, or HR processes with time-sensitive requirements
• Familiarity with HRIS or PEO systems and the ability to learn new tools quickly
• Strong organizational skills and attention to detail, with experience maintaining accurate records, trackers, and deadlines
• Clear, warm communication skills and a commitment to creating a positive employee experience
• Sound judgment when handling confidential information, resolving questions, and escalating sensitive matters
• Experience using AI or automation tools to improve workflows and reduce manual work
• A proactive, service-oriented approach and the ability to manage competing priorities in a fast-paced environment

Key Success Metrics

• Onboarding Readiness: Fellows complete required employment steps accurately and on time, with payroll and benefits information ready for their start dates
• Fellow Experience: Fellows receive clear instructions, timely updates, and responsive support throughout onboarding
• Operational Accuracy: Employee records and onboarding trackers remain current, with potential issues identified and communicated early
• Efficiency and Collaboration: Teams receive timely information, and onboarding processes become more consistent and efficient as cohorts grow

Compensation

CodePath has standardized salaries based on the position’s level, no matter where you live. For this role, we’re offering an annual salary of $65,000 to $85,000. Salary is determined based on your relevant experience and skills as evaluated through our interview process.

Benefits

• This is a remote position—work from anywhere in the US!
• Health & Wellness: Medical, dental, and vision insurance (90% employer-covered for employees and dependents), employer-funded healthcare reimbursement, FSAs, and Employee Assistance Program
• Financial Security: 401(k), employer-paid life & disability insurance, and identity theft protection
• Work-Life Balance: Generous PTO, paid holidays, 10 weeks of fully paid parental leave, and an annual year-end company closure (Dec 24 – Jan 2)
• Professional Growth: $1,000 annual professional development stipend and home office setup support
• Student Loan Forgiveness: CodePath is a qualifying employer for Public Service Loan Forgiveness (PSLF), helping employees manage student loan debt
• Additional Perks: Pet wellness plans, legal services, home/auto insurance discounts, and exclusive marketplace savings