[Hiring] Senior Manager, People Systems & Workforce Insights @CSAA Insurance Group, a AAA Insurer

Role Description

The Sr Manager, People Systems & Workforce Insights sets the multi-year direction for the People and Community division’s technology ecosystem, workforce reporting, analytics, and employee listening platforms. This leader influences enterprise technology, data, workforce, and AI strategies by representing People and Community requirements, risks, and employee impacts in cross-functional decisions. The leader ensures systems and data are secure, reliable, compliant, and designed to support equitable, human-centered decisions. The role leads the People Systems & Workforce Insights function, owns the division’s technology roadmap, and advises senior leaders across the enterprise on platform investments, workforce insights, risk, and responsible use of automation and AI within the People Systems domain.

Qualifications

• 10+ years of related work experience, including 3+ years leading teams, enterprise-wide programs, or large cross-functional initiatives.
• BA/BS degree or an equivalent combination of education and experience.
• Hands-on HRIS platform expertise: Deep experience with Workday, including configuration, security, testing, and support.
• HR data, reporting, and analytics: Experience with data governance, reporting, dashboards, audits, and data quality.
• System implementation and enhancement work: Experience leading or supporting HR system implementations, upgrades, releases, and optimization efforts.
• Compliance, controls, and security: Experience handling sensitive employee data, access controls, audit support, and policy/compliance requirements within HR systems.
• Project, program and change management: Success managing enterprise projects, timelines, risks, budgets, testing cycles, change impacts, and stakeholder communication.
• Cross-functional partnership: Experience partnering with HR, payroll, IT, finance, security, compliance, and vendors to define requirements and deliver process improvements.
• Core HR functional knowledge: Strong understanding of HR processes such as org structures, compensation, benefits, recruiting, employee lifecycle events, performance, and talent data.

Requirements

• Strategic leadership of an integrated HR technology ecosystem, preferably including Workday, workforce analytics, and employee listening tools.
• Strong command of HR data governance, workforce metrics, executive reporting, internal controls, and responsible AI practices.
• Demonstrated success leading teams, enterprise implementations, vendors, budgets, and complex cross-functional partnerships.
• Ability to translate technical and analytical issues into clear business choices and challenge decisions that compromise controls, data integrity, equity, privacy, or employee trust.
• Demonstrated ability to influence enterprise strategy, investment, governance, and operating decisions without relying solely on direct authority.
• Executive presence and credibility to advise, challenge, and align senior leaders across People and Community, Technology, Finance, Legal, Risk, and business functions.
• Inclusive leadership, sound judgment, and clear communication with technical and non-technical audiences.

Benefits

• Total compensation package, annual bonus eligibility for most roles.
• 401(k) with a company match.
• Flexible workplace culture with remote-first opportunities.
• Commitment to inclusion and belonging in the workplace.
• Opportunities for career growth and development.
• Focus on sustainability and community resilience.